- Truist (Richmond, VA)
- …and risk management practices. + Lead complex troubleshooting and root -cause analysis for production issues, coordinating cross-functional resolution efforts. + ... Guide engineers, analysts, and vendor resources through technical work activities. + Evaluate and recommend applications, tools, and innovation to improve efficiency and + user experience. + Partner with HR leadership to identify technology needs and future… more
- Ryder System (Richmond, VA)
- …specific claims to assist in timely and well-informed business decisions; understand root cause of claim frequency and severity + Establish positive relationships ... with operations, sales, central support, leadership, and customers. Ensure superior customer service and assist with renewal business + Leads and direct special projects and performs other duties as assigned. **Skills and Abilities** + Demonstrated ability to… more
- BAE Systems (Sterling, VA)
- …runs, analyze results, log defects, and participate in defect triage and root cause analysis + **Collaboration:** Work closely with developers, product owners, and ... other QA team members to ensure software quality and provide feedback + **Process improvement:** Drive continuous improvement in testing processes and mentor other team members on automation best practices **Required Education, Experience, & Skills** + Must… more
- Amazon (Herndon, VA)
- …with key stakeholders to measure work throughput, identify inefficiencies, determine root causes, and develop solutions to optimize processes to support program ... success. - Gathering feedback from internal customers and stakeholders to drive portfolio and program improvements. - Applying change, risk, and resource management to adapt as organizational demands change. - Developing new programs to support the strategic… more
- ASM Research, An Accenture Federal Services Company (Ashburn, VA)
- …automation, data processing, and integration between disparate systems. + Provide root cause analysis and troubleshooting for monitoring and integration issues, ... working with support teams to resolve incidents. + Develop operational procedures, runbooks, and "as-built" documentation. + Implement solutions with security and compliance requirements in mind, such as STIGs and FISMA. **Minimum Qualifications** + Bachelor's… more
- DXC Technology (Ashburn, VA)
- …data migration and transition to new systems. + Support system startup through root cause analysis and issue remediation. + Contribute to client presentations and ... proposal development. **Qualifications:** + Bachelor's Degree in related fields is preferred. + 7+ years of relevant work experience in SAP BRIM, with a minimum of 3+ years' consulting + Experience in at least 2 of the 4 BRIM core components (subscription… more
- Deloitte (Mclean, VA)
- …and drive progress + Establish and execute data quality initiatives, leveraging root cause analysis and continuous improvement to deliver reliable, actionable, and ... compliant data assets In addition, Managers also contribute to Deloitte's thought leadership, play a significant role in business development activities (to include, the development and presentation of proposals), and own responsibility for the development of… more
- Highmark Health (Richmond, VA)
- …special projects, resolves claim/account issues and technical problems and communicates/escalates root cause issues as appropriate. Works closely with the Coding ... Manager to provide accurate, critical information for identification of areas needing immediate attention to improve revenue results. Monitors daily workflow, reassigns work as needed and monitors staff productivity as required to achieve key revenue cycle… more
- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- …limit outages/performance issues which impact service levels. + Contribute to the Root Cause Analysis efforts when applicable. + Applies scripting methodologies to ... automate IT Admin related tasks. **Minimum Qualifications** + Bachelor's Degree in Information Technology, Computer Science or a related field or equivalent relevant experience; Master's Degree preferred. + 8-15 years of overall experience in information… more
- Public Consulting Group (Richmond, VA)
- …ID, Conditional Access, RBAC, and identity lifecycle. + Proven incident response, root cause analysis, and service restoration track record. + Experience with ... ITIL-aligned operations, change control, and documentation. **Preferred Qualifications** + Experience with Valimail + Familiarity with DLP frameworks, sensitivity labeling, and regulatory controls (HIPAA, SOX, GDPR as applicable). + Scripting beyond PowerShell… more