- EquipmentShare (Seattle, WA)
- …makes and models. With real-time information at your fingertips, you can determine the root cause and corrective action for each issue quickly, enabling you to work ... smarter, not harder. + Practice safe job practices for repairing equipment + Use technology (laptops and tablets) comfortably + Maintenance and repair of complex mechanical, electrical, hydraulic, and diesel systems on a variety of rental and customer… more
- Molina Healthcare (Bellevue, WA)
- …builds new operational monitoring capabilities. * Provides troubleshooting support and identifies root causes for issues escalated by the NOC team. * Develops and ... maintains tutorials and training resources.. **Job Qualifications** **Required Education** Bachelor's degree in computer science, computer information systems, or equivalent experience **Required Experience** * 5 or more years of IT implementation experience *… more
- SpaceX (Redmond, WA)
- …on team performance, customer satisfaction, and service levels. + Use data to root cause, identify trends and develop action plans to address them. + Actively ... listen and incorporate the voice of the customer to identify areas for improvement, ensuring that customer feedback is used to enhance service delivery and drive process improvements. + Serve as a liaison between the customer support team and other… more
- Lumen (Olympia, WA)
- …+ **Resilience & Continuous Improvement:** Conduct post-incident reviews to identify root causes and prevent future incidents. Implement practices like chaos ... engineering to test and enhance system resilience. + **Networking & Security:** Design and manage secure networking solutions, including AWS VPCs, Kubernetes networking, and firewalls. Ensure compliance with security best practices and industry standards.… more
- Cardinal Health (Olympia, WA)
- …workflows using Python or infrastructure-as-code tools (Terraform preferred) + Conduct root cause analysis with action tracking via Azure DevOps, enabling blameless ... postmortems + Drive integration of observability best practices in application code-supporting feature telemetry and end-to-end traceability + Set and refine SLIs/SLOs based on evolving system behavior and user experience + Contribute to platform risk… more
- Amazon (Seattle, WA)
- …and maintain metrics to track commissioning quality and efficiency * Lead root cause analysis for installation and commissioning issues * Manage capital projects ... and resource allocation across multiple sites * Look to evolve commissioning using AI, robotics and automation tools * Travel up to 50% as required to support site launches and critical installations * Lead post mortem activities such as install evaluations… more
- Kiewit (Federal Way, WA)
- …improve schedule, control costs and minimize risk. Our construction-driven engineers analyze root causes and resolve design issues before they impact schedule and ... budget. Particularly on large design-build projects, clients benefit from the proven processes and tools used by Kiewit to minimize project risk. We are an in-house resource that supports projects throughout the company. Our staff shares experiences gained,… more
- Microsoft Corporation (Redmond, WA)
- …requests, and help developers fix and ship them to production. + Drive root cause analysis and service improvements in close partnership with several Engineering ... teams. + Compose timely service alerts and issue visibility correspondence to sales teams and partners. + Support effective rollouts of new pilots and features. + Participate in Engineering led bug bashes to help launch stable and low friction releases to… more
- Cognizant (Bothell, WA)
- …data modeling questions. + Contribute to in-depth failure analysis to determine the root cause of problems or incorrect edits. + Proactively identify and raise ... systemic problems with tools or processes. + Investigate complex problems, provide detailed insights, develop hypotheses, and propose solutions to mitigate, prevent, or solve them. + Contribute to project bugs, workflows, worksheets, scripts, and dashboards. +… more
- Amazon (Seattle, WA)
- …* Critical thinking skills evidenced by analyzing complex situations, identify root causes, and implement effective solutions. * Dedication to quality demonstrated ... through meticulous attention to detail, adherence to established standards, and continuous improvement initiatives. * Experience with identifying areas for process improvement Preferred Qualifications * Strong interpersonal and communication skills * Ability… more