- Microsoft Corporation (Redmond, WA)
- …code reviews. + Participate in on-call rotations, incident response, and root cause analysis. **Qualifications** **Required Qualifications:** + Bachelor's Degree in ... Computer Science or related technical field AND 4+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python + OR equivalent experience. **Other Requirements:** Ability to meet… more
- Microsoft Corporation (Redmond, WA)
- …within the team, if more assistance is needed. With minimal oversight, conducts root -cause analysis of the issues and follows up with the customers. + Collaborates ... with the relevant product and business groups on how customers use the product. Understands and identifies gaps in customer scenarios and product limitations. Provides details to the product and business groups on customer product experience and usage. With… more
- Microsoft Corporation (Redmond, WA)
- …product group. + Can execute on and document results of hardware testing + Uses root cause analysis to identify highly complex problems or flaws that may affect a ... feature or product design change and identifies possible solutions. + Provides guidance to other engineers developing product features. **Project Implementation:** + Generates project implementation schedules, monitors performance against schedules, and helps… more
- ASM Research, An Accenture Federal Services Company (Olympia, WA)
- …and resolves unique or complex problems in an efficient manner. + Performs root cause analysis and diagnostics on the more unique or complex production systems. ... + Administers and runs complex tests on operating system and related software. + Overall responsibility for leading the program, department, or functional area as designated. Oversees, directs, and mentors subordinate staff; communicates job expectations and… more
- The Boeing Company (Renton, WA)
- …and collect and analyze production data to identify anomalies and investigate root causes when first-pass quality or production efficiency fall outside standards. + ... Troubleshoot and resolve technical problems arising during production to preserve product integrity and minimize impacts to performance, cost, or schedule. + Drive innovative tooling and equipment requirements to enable earlier, more ergonomic, and more… more
- Amazon (Seattle, WA)
- …- 6+ years of identifying incomplete or inaccurate data, identifying the root cause and creating/implementing an escalation plan experience - 6+ years of ... solving complex business challenges by delivering accurate and timely financial models, analysis, and recommendations that have a proven impact on business (eg, financial savings, operational improvements, or customer benefits) experience - MBA, or CPA -… more
- Microsoft Corporation (Redmond, WA)
- …Procedure (SOPs) and Troubleshooting Guides (TSGs) for our support agents * Drive Root Cause Analysis (RCA) and remediation plans for product or service issues * ... Monitor customer incidents and helpdesk performance to ensure timely resolutions and a world-class customer experience Product Supportability * Act as the bridge between customer experience and engineering excellence to align business, operational and… more
- The Boeing Company (Seattle, WA)
- …targets for test assets. + Resolve critical instrumentation issues, lead root ‑cause analysis, and implement corrective actions to protect program timelines. + ... Establish and enforce safety, regulatory, and compliance standards across all instrumentation activities. + Build and sustain strong relationships with customers, suppliers, peers, and executive stakeholders to secure alignment and resources. + Champion talent… more
- Microsoft Corporation (Redmond, WA)
- …Lead collaboration projects with hardware, firmware and software teams that drive root cause analysis. + Accountable for successful execution of targeted defect ... reduction projects. + Provide technical recommendations on at scale test content deployment technologies. + Lead resolution of complex problems based on technical and business understanding. + Develop world class at scale debug methodologies, test strategies… more
- Microsoft Corporation (Redmond, WA)
- …with Platform & System-on-Chip (SoC) Architecture and Design, bring up of SoC, root causing issues at the intersection of multiple subsystems across firmware and ... hardware. **Responsibilities** + Design and architect firmware solutions for cloud hardware systems, focusing on system-level E2E design, debugging and troubleshooting. + Collaborate with cross-functional teams including hardware engineers, software… more