- Amazon (Bellevue, WA)
- …RF, and operations teams to drive rapid resolution. Perform detailed root cause analysis (RCA) for customer-impacting events, identifying systemic issues and ... collaborating on long-term fixes. Act as a subject matter expert (SME) for escalated networking issues, including BGP peering, DNS failures, throughput bottlenecks, and path optimization. Proactively identify support gaps and contribute to tooling,… more
- WestRock Company (Yakima, WA)
- …* Participate/Lead brainstorming sessions with key operators, technicians, and managers using root cause analysis to provide action plans for problem resolution. * ... Support the maintenance manager and coordinator with training materials to support asset reliability initiatives and subsequent maintenance related activities. * Support classroom training and shop floor engagement. * Actively participating in the asset… more
- Amazon (Seattle, WA)
- …Services team in this specific function, you will own and lead the design, development and root cause of a new segment of Mac servers. You will work closely with our ... customers to understand their technical needs and business goals, leveraging your experience with server design and the knowledge of various teams to architect the solutions that we will deploy at scale. To deliver your products you will work with an… more
- Elevance Health (Seattle, WA)
- …personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business ... outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless… more
- Target (Lacey, WA)
- …more efficiency and implementing future process flow optimization. Your ability to find root causes to problems will be well supported by an environment of ... calculated risk and testing. And your commitment to others will shine when you jump right in to help teams meet their business goals. Core responsibilities of this job are described within this job description. Job duties may change at any time due to business… more
- Microsoft Corporation (Redmond, WA)
- …requests, and help developers fix and ship them to production. + Drive root cause analysis and service improvements in close partnership with several Engineering ... teams. + Develop compelling case studies to influence changes in Microsoft Advertising platform to improve user or advertiser security and experience. + Compose timely service alerts and issue visibility correspondence to sales teams and partners. + Ensure… more
- Nordstrom (Seattle, WA)
- …environments. + Oversee incident response for platform-related security events and drive root cause analysis and remediation efforts. Team Leadership & Development + ... Build, lead, and mentor a diverse team of security platform engineers across operational support and core engineering functions. + Establish team structure that optimizes for both operational excellence and strategic platform innovation. + Create individual… more
- Fortive Corporation (Everett, WA)
- …problem solving. + Collect and analyze data to establish facts, understand root cause and provide practical solutions to problems. + Identify bottlenecks and ... inefficiencies in production processes within factories and cross-functional departments. + Lead or facilitate Lean kaizen events to improve your business. + Propose and implement process improvements to enhance productivity. + Collaborate with materials to… more
- GE Vernova (Vancouver, WA)
- …+ Ability to lead and coach a diverse technical team + Experience in Root Cause Analysis (RCA) and Failure Mode and Effects Analysis (FMEA) **Other Requirements:** + ... Valid driver's license + Willingness to undergo pre-employment screenings (physical, hearing, respirator) + Ability to use PPE and work safely in an industrial setting + On-call availability for critical plant issues (rotational with leadership team) **Why… more
- Coinbase (Olympia, WA)
- …and Account Protection/, * Deep dive top CB1 contact drivers to analyze root causes, frequency, and customer impact, and propose solutions that reduce friction ... through product improvements, automation, and self-service content. * Continuously improve customer satisfaction (measured by CSAT) to position Priority Support as a clear value proposition of the Coinbase One membership. * Evolve Priority Support by improving… more
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