- Amazon (Seattle, WA)
- …reliability, or availability of a product/system/service. You work to resolve the root cause of complex problems leveraging your cross-domain understanding of the ... technology involved in your systems. You automate and simplify development, test, and operational processes. Your work will focus on the development and operational support of automation systems we build, for deployment, lifecycle management of hardware and… more
- SpaceX (Redmond, WA)
- …with internal teams to create and improve troubleshooting workflows and resolve root -cause issues + Create and maintain an internal knowledge base and help ... center collateral BASIC QUALIFICATIONS: + High school diploma or equivalency certificate + 1+ years of experience in a front-line customer support role + Fluent in English and Korean PREFERRED SKILLS AND EXPERIENCE: + Excellent problem-solving and sleuthing… more
- Amazon (Seattle, WA)
- …you'll create metrics, implement automation and other improvements, and resolve the root cause of software defects. You'll also: - Build high-impact solutions to ... deliver to our large customer base. - Participate in design discussions, code review, and communicate with internal and external stakeholders. - Work cross-functionally to help drive business decisions with your technical input. You will collaborate closely… more
- Oracle (Olympia, WA)
- …events. Serve as the escalation point for event remediation. Lead post-event root cause analysis. Join major event/incident calls, use technical and analytical ... skills to resolve network issues that impact Oracle customers/services Fault handling and escalation - Identifying and responding to faults on OCI's systems and networks, collaborating closely with 3rd party suppliers, handling escalation through to resolution… more
- SpaceX (Redmond, WA)
- …equipment, and inspection processes of satellite and gateway hardware. Identifying root causes of failures and implementing corrective actions. + On-Orbit ... Reliability: Monitor and support health of satellite electronics while in orbit, leading anomaly investigations, and performing lab experiments to replicate findings in orbit. + Enterprise & Government: Best in class solutions for large scale operations… more
- Public Consulting Group (Olympia, WA)
- …proactively. + Identify and surface patterns to peers and leadership about the root causes of problems. + Assimilate research and complex data to objectively inform ... recommendations. + As necessary, lead or participate in project delivery activities, including analysis, deliverable creation, and communicating project performance and progress. + Manage project teams focused on architecture, software design, development,… more
- Amazon (Bellevue, WA)
- …CPA - 5+ years of identifying incomplete or inaccurate data, identifying the root cause and creating/implementing an escalation plan experience - 5+ years of solving ... complex business challenges by delivering accurate and timely financial models, analysis, and recommendations that have a proven impact on business (eg, financial savings, operational improvements, or customer benefits) experience - Experience working with… more
- Amazon (Seattle, WA)
- …- 6+ years of identifying incomplete or inaccurate data, identifying the root cause and creating/implementing an escalation plan experience - 6+ years of ... solving complex business challenges by delivering accurate and timely financial models, analysis, and recommendations that have a proven impact on business (eg, financial savings, operational improvements, or customer benefits) experience - MBA, or CPA -… more
- Amazon (Seattle, WA)
- …- 2+ years of identifying incomplete or inaccurate data, identifying the root cause and creating/implementing an escalation plan experience - Experience working with ... multiple groups of stakeholders - 2+ years of building financial and operational reports/data sets that inform business decision-making experience - Experience working with large-scale data mining and reporting tools (examples: SQL, MS Access, Essbase, Cognos)… more
- Coinbase (Olympia, WA)
- …* Lead calibrations & office hours supporting other QA analysts * Conduct root cause analysis on thematic issues * Identify procedural gaps or inconsistencies and ... provide proposed solutions * Conduct training of new QA and QC joiners along with validating their practice cases * Collaborate with internal support teams across Data Analytics, Escalations teams, Financial Crime Compliance, and L&D to enhance processes and… more