- Molina Healthcare (Spokane, WA)
- …teams to address recurring dispute trends and recommend systemic solutions. + Evaluate root cause for the disputes and recommend improvements to reduce claim errors ... and prevent improper payments. + Provide actionable insights and recommendations to leadership to drive continuous improvement. **Skills & Competencies** + Proven experience handling provider disputes, appeals, and overpayment recoveries in a managed care or… more
- Highmark Health (Olympia, WA)
- …Strong critical thinking skills. + Ability to identify and assess patterns, trends, root causes, develop explanations and test solutions. + Ability to identify and ... assess problems and solutions, refer to applicable policies, identify options, and recommend appropriate courses of action. + Excellent verbal and written communication skills. **Language (Other than English):** None **Travel Requirement:** 0% - 25%… more
- Amazon (Seattle, WA)
- …resolution through automated escalation paths * Partner with cross-functional teams to root cause customer experience defects and implement systematic fixes * Mentor ... junior engineers while fostering a culture of customer obsession and technical excellence * Build and maintain tools that help CSAs deliver personalized solutions while maintaining operational efficiency at scale * Participate in on-call rotations to ensure… more
- Amazon (Seattle, WA)
- …- 6+ years of identifying incomplete or inaccurate data, identifying the root cause and creating/implementing an escalation plan experience - 6+ years of ... solving complex business challenges by delivering accurate and timely financial models, analysis, and recommendations that have a proven impact on business (eg, financial savings, operational improvements, or customer benefits) experience - MBA, or CPA -… more
- Carrington (Olympia, WA)
- …of loss analysis decisions which include validating the determined responsibility and root cause for avoidable losses, ensuring they meet quality expectations and ... reflect proper decision rationale and supporting evidence and identify any bill back opportunities. Perform all duties in accordance with the company's policies and procedures, all US state and federal laws and regulations, wherein the company operates. The… more
- Luke Staffing (Silverdale, WA)
- …of dental oral anatomy, physiology and histology. Performs deep scaling, root planning, and sub-gingival curettage under local anesthesia. Takes intra-oral ... impressions to prepare study models. Removes overhanging margins on fillings, reduces sharp edges of fractured teeth, polishes and finishes amalgam restoration. Removes sutures, changes dressings, and applies topical anesthetics. . Apply desensitizing and… more
- EFI Global (Olympia, WA)
- …of mechanical systems, components, and equipment, and thrive on identifying root causes, developing innovative solutions, and delivering technical insights that ... support safety, reliability, and performance.** **Are You An Ideal Candidate? We are looking for enthusiastic candidates who thrive in a collaborative environment, who are driven to deliver results, are customer oriented and naturally empathetic.** **Apply… more
- Crane Aerospace & Electronics (Lynnwood, WA)
- …quality, and reliability. + Apply problem-solving processes and tools to identify root causes and implement corrective actions for technical challenges in product ... development and sustaining assignments. + Generate and review technical documentation, including proposals, reports, and procedures, to satisfy customer and program requirements. + Mentor junior engineers and support Integrated Product Team (IPT) activities in… more
- Amazon (Seattle, WA)
- …- 6+ years of identifying incomplete or inaccurate data, identifying the root cause and creating/implementing an escalation plan experience - Experience delivering ... forecasting, budgeting, and variance analysis, and data interpretation of results - MBA, or CPA - Knowledge of SQL/ETL - 6+ years of applying key financial performance indicators (KPIs) to analyses experience - 6+ years of building financial and operational… more
- ASM Research, An Accenture Federal Services Company (Olympia, WA)
- …and review/analyze customer feedback to evaluate overall customer experience. Assigns root cause and identifies systemic quality problems. Uses data from call ... observations to create quality improvement action plans and drive projects working with team and third-party vendors. Accurately compares measurements between team, vendors and client partners. Reports findings from complaints and call monitoring to the… more