- J&J Family of Companies (Santa Clara, CA)
- …and AI/ML requirements, oversee implementation, and ensure compliance. + Drive root cause analysis and corrective/preventive actions (CAPA) for product ... and process nonconformances. + Support internal audits and external audits by regulatory agencies, as required. + Provide expertise in non-product software validation for software tools used in product manufacturing, testing and the quality system. + Provide… more
- Nordstrom (Riverside, CA)
- …and assist in site incident investigation, utilize structured problem solving to identify root cause of failures + Work with Senior Facilities leadership and ... Senior Operations leadership to provide the strategy, vision, and continuous improvement to drive the facility personnel to advance the quality of service + Foster a collaborative teamwork environment. Promote energy and enthusiasm. Maximize productivity.… more
- J&J Family of Companies (Santa Clara, CA)
- …manner, including task analyses, usability risk assessments, use specifications, test reports and root cause analyses, and usability engineering plans. + Act as ... internal expert and advisor on human factors (including ergonomic and anthropometric principles) and continuously improve our HF process to align it with standards and guidances while also customizing it for the specific realities of our business. + Mentor… more
- Intuit (Mountain View, CA)
- …as few words as possible). + Ability to respond quickly, understand & articulate root cause on customer issues; proactively provide advice to prevent future ... service incidents. + Ensures established SLAs are met or exceeded specific to response and resolution times + Contribute to Knowledge Base and keep process documentation up-to-date. + Proactively take on projects and initiatives with minimal to no supervision.… more
- Amazon (Santa Monica, CA)
- …product solutions that fit their business needs * Measure performance, articulate root - cause analysis and make recommendations for improvement areas * Relay ... market needs and customer feedback to internal Amazon teams including Product Management and Technical * Create program goals and metrics, track progress and manage through obstacles to achieve your objectives * Assess risks, anticipate challenges and provide… more
- RTX Corporation (Sacramento, CA)
- …with non-conformance documentation preparation and act as a resource/coach for related root cause corrective action investigations. + Interface with all levels ... of employees at suppliers. + Actively participate in continuous improvement activities. + Participate on various team audits and manufacturing process reviews. **Qualifications You Must Have:** + Bachelors degree or equivalent experience and minimum 5 years… more
- Oura (San Francisco, CA)
- …data: Implement warranty tracking and reporting mechanisms to identify trends, drive root cause analysis, and measure the impact of quality improvements, ... directly contributing to reduced warranty claims. + Ensure continuous improvement in the supply chain: Conduct thorough supplier audits, identify opportunities for cost down initiatives related to quality, and support capacity expansion while maintaining high… more
- RTX Corporation (Beale AFB, CA)
- …+ Problem-Solving Skills: Demonstrated ability to analyze complex technical problems, perform root cause analysis, and implement effective solutions. + Teamwork: ... Ability to work collaboratively and effectively within a distributed team environment. + Security Clearance: Ability to obtain and maintain a Top Secret/SCI. + Shift Work: Willingness and ability to work a rotating shift schedule to support 24/7 operations. +… more
- Amazon (Hawthorne, CA)
- …workflow efficiency * Supervise team and provide leadership on decision making, root cause analysis, inspection and audit readiness, communication, management of ... planning/scheduling and assignment, and drive overall improvement of productivity * Manage facilities capital and operating budgets, reporting monthly on budget performance. Track and report key functional metrics to reduce expenses and improve effectiveness *… more
- Cardinal Health (Sacramento, CA)
- …preferred + Customer service experience in prior healthcare industry preferred + Root cause analysis experience preferred + Familiarity with call-center phone ... systems preferred + Excellent Phone Skills with a focus on quality + Previous experience being able to achieve daily call center metrics including but not limited to average handle time, adherence, average speed to answer, QA **_What is expected of you and… more