- Verint Systems, Inc. (Albany, NY)
- …system health and performance. + Participate in on-call rotations, incident response, and root cause analysis to improve system reliability. + Collaborate with ... development and operations teams to define and implement SLOs, SLIs, and error budgets. + Automate infrastructure provisioning, configuration, and deployment using Infrastructure as Code (IaC) tools. + Proactively identify and address system bottlenecks,… more
- The Walt Disney Company (New York, NY)
- …others to optimize performance and availability + Participate in production triage and root cause analysis using observability tooling such as DataDog, New ... Relic, AWS CloudWatch, and custom logs + Help automate CI/CD pipelines using TeamCity and AWS for ECS and cloud deployments + Champion best practices around alerting, auto-scaling, canary deployments, and system redundancy **Basic Qualifications** + Bachelor's… more
- SMBC (New York, NY)
- …matter expert + Ability to identify and assess a problem situation, determine the root cause and propose recommendations and/or solutions to resolve the issue + ... Ability to be assertive with strong influencing skills + Demonstrate ability to implement change in a risk-controlled manner + Ability to utilize independent judgement and decision making to handle departmental issues within assigned authority + Forward… more
- Amrize (Lockport, NY)
- …Management system)- Maximo, SAP, etc.. + Knowledge Project Management Approach (PMA), Root Cause Analysis (RCA), and Cost Basics preferred + Maintenance ... Planner Certification preferred + Demonstrate a commitment to communicating, improving and adhering to health, safety and environmental policies in all work environments and areas. Promote a culture of safety and exhibit these behaviours. + .Successful… more
- Mizuho Corporate Bank (New York, NY)
- …periodic basis ; communicate issues in triage meetings which help stakeholders for root cause analysis, impact assessment + Interact with various business areas ... for potential enhancements to the regulatory reporting process es + Maintain up-to-date knowledge of financial and regulatory reporting requirements , offer recommendations to enhance controls and processes to ensure accuracy and completeness of Mizuho's… more
- PEKO Precision Products (Rochester, NY)
- …is complete, accurate, and production-ready. + Define and optimize processes. + Support root cause analysis and corrective actions for production issues. + ... Implement lean manufacturing principles and continuous improvement initiatives. + Work closely with procurement, quality, and supplier engineering teams to ensure alignment on technical requirements. + Collaborate with design and R&D teams to ensure… more
- The Arc Otsego (Oneonta, NY)
- …agency standards in high pressure situations; conducts appropriate investigations to identify the root cause of any problems while including the employer and ... searching for collaborative resolution; maintains integrity at all times. + Interpersonal Skills: Treats others with respect, collaboration, and support in such a way that work relationships are improved so morale and job satisfaction are increased; discusses… more
- NTT America, Inc. (Albany, NY)
- …logged promptly. Your role includes investigating third-line support calls, identifying the root cause of issues, providing on-site technical support, and ... collaborating with third-party vendors when necessary. Additionally, you will perform random reviews of incidents and service requests monthly, analyze them, and recommend ways to improve quality. As part of your daily responsibilities, you will continuously… more
- Albany Medical Center (Albany, NY)
- …called in and repair the malfunctioning equipment in a timely manner, while resolving the root cause issue rather than the symptom of the issue + Provide support ... with medical device troubleshooting, configuration and diagnostic tools + Support enterprise future business growth and the movement and/or expansion of enterprise units + Excel at providing customer service in all verbal and written interactions with users +… more
- Amazon (New York, NY)
- …issues, and potential areas of improvement in the software development process. - Perform root cause analysis of complex issues and work with the development ... team to resolve issues and enhance the overall product quality. - Define key metrics for measuring and reporting on the quality of software products and test effectiveness. A day in the life In this role, you'll be responsible for quality assurance of new… more