- Skyworks (Austin, TX)
- …customer-facing documentation to support our products + Troubleshoot customer returns to find the root cause of the IC failure + Validate customer use cases ... during the new IC firmware bring-up + Validate customer frequency plans before sampling new customers in the pre-launch phase + Help identify bugs in our CBPro software and validate the fixes + Present a summary of project work to the team and share knowledge… more
- Cognizant (Plano, TX)
- …and interact with technical teams. . Troubleshoot end-user's issues and determine the root cause of the issue. . Troubleshoot and resolve complex technical ... issues, providing timely and effective solutions to ensure minimal disruption to the end-users. . Learn end-to-end flow for new applications. . Monitor applications, handle outages/maintenance/upgrade activities. **"Applicants must be legally authorized to… more
- Wells Fargo (Dallas, TX)
- …logic or algorithms enabling proactive detection of patterns and trends + Strong root cause analysis experience in developing data driven insights to uncover ... data anomalies, trends, and actionable analysis + Strong analytic and creative problem-solving skills with high attention to detail and accuracy + Ability to execute in a fast paced, high demand environment while balancing multiple priorities + Ability to… more
- ManpowerGroup (Arlington, TX)
- …Help collect and synthesize KPI data, generate reporting packages, and assist with root cause documentation. **What's Needed?** + 5+ years of project management ... or logistics experience, preferably in supply chain environments. + Familiarity with 3PL operations, SLA monitoring, and vendor interaction. + Working knowledge of compliance processes (eg, SOX). + Ability to support project lifecycles and report on milestone… more
- Cognizant (Plano, TX)
- …and interact with technical teams . Troubleshoot end-users' issues and determine the root cause of the issue - Troubleshoot and resolve complex technical ... issues, providing timely and effective solutions to ensure minimal disruption to the end-users + Learn end-to-end flow for new applications . Monitor applications, handle outages/maintenance/upgrade activities + Be pro-active and determine ways to improve… more
- Citigroup (Irving, TX)
- …coding, application performance and design challenges. + Capable of r **esearch in root cause of development** and performance concerns as well as the ... resolution of defects. + Have a deep understanding of the technical requirements for the solutions being built. + **Understand engineering needs including those required to build, maintain, and operate the system through all phases of its life.** +… more
- Amazon (Austin, TX)
- …resolution through automated escalation paths * Partner with cross-functional teams to root cause customer experience defects and implement systematic fixes * ... Mentor junior engineers while fostering a culture of customer obsession and technical excellence * Build and maintain tools that help CSAs deliver personalized solutions while maintaining operational efficiency at scale * Participate in on-call rotations to… more
- Wells Fargo (Irving, TX)
- …troubleshooting support for platform or operational teams, including incident response and root cause analysis + 1+ year of experience with monitoring/logging ... tools (eg, Prometheus, Grafana, ELK) + Experience supporting Openshift Container Platform is highly desired + Exposure to AI/ML infrastructure or low-latency systems, since the platform supports real-time AI model execution **Job Expectations:** + This… more
- Molina Healthcare (Houston, TX)
- …processing guidelines, provider contracts, fee schedules and system configurations to determine root cause of payment error. + Resolves and prepares written ... response to incoming provider reconsideration request is relating to claims payment and requests for claim adjustments or to requests from outside agencies **JOB QUALIFICATIONS** **REQU** **I** **RED ED** **U** **C** **A** **TI** **O** **N** **:** High School… more
- Lockheed Martin (Fort Worth, TX)
- …independently and without direct supervision\. * Understanding of production operations processes * Root Cause Corrective Action along with Green or Black Belt ... experience\. * Ability to build and maintain a strong network or utilize their knowledge or experiences to influence solutions that benefits business partners * Gather relevant information systematically, consider a broad range of issues or factors; grasp… more