- Eliassen Group (Austin, TX)
- …+ Provide build and operations support, including troubleshooting, timely resolution, and root cause analysis of incidents. + Execute change management for ... supported components and implement change requests per defined processes. + Lead, implement, and support specialized technical solutions for secure file transfer and related infrastructure. + Manage projects and communications with stakeholders while… more
- Coinbase (Austin, TX)
- …be able to read, write and speak in English * Curiosity to chase problems to root cause and rollup sleeves to investigate the unknown/unusual. *Nice to haves:* * ... Experience at crypto exchanges or in financial services * Advanced experience in project management, analytics or quality assurance. * Advanced degree in business, finance, customer experience and/or blockchain. * Advanced understanding of Google apps, JIRA,… more
- Cardinal Health (Austin, TX)
- …preferred + Customer service experience in prior healthcare industry preferred + Root cause analysis experience preferred + Familiarity with call-center phone ... systems preferred + Excellent Phone Skills with a focus on quality + Previous experience being able to achieve daily call center metrics including but not limited to average handle time, adherence, average speed to answer, QA **_What is expected of you and… more
- Performance Food Group (Fort Worth, TX)
- …repairs of fleet diesel equipment (tractors, trailers, refrigeration units). Identifies root cause of basic failures/conditions and perform repairs as ... required. + Inspects brake systems, steering mechanisms, wheel bearings, and other important parts to ensure that they are in proper operating condition which may require replacement of parts. + Ensures equipment has required licensing and registration prior… more
- Siemens (Austin, TX)
- …Distribution systems. Including physical and programmed components + Identify faults and root cause to suggest control changes to improve building operational ... and energy efficiency + Compile customer facing reports and list of action items for operational improvements + Estimate energy and operational cost savings associated with identified faults and/or operational improvements + Study customer building management… more
- Powell Industries, Inc. (Houston, TX)
- …* Respond to customer-initiated product performance issues. * Investigate and report the root cause and responsibility of warranty issues. * Determine product ... adherence with purchase order requirements. * Process warranty order entry documentation. * Coordinate with sales, purchasing, production, and field service personnel to facilitate warranty resolution requirements. * Receive warranty requests for investigation… more
- WSP USA (Houston, TX)
- …and budget impacts. + Participate in problem project reviews, providing input about root cause issues and potential solutions to leadership and other ... stakeholders. + Provide regular project reporting and updates to clients, technical area, and business unit managers, identifying any emergent issues with scope, risk, and/or budget. + Monitor accounts receivable (AR) and unbilled revenue, working to address… more
- NVIDIA (TX)
- …and implementing supplier quality metrics to supervise performance. + Taking charge of root cause analysis and corrective action processes to address any quality ... concerns or issues. + Working with multi-functional engineering teams to resolve and implement quality requirements. + Offering mentorship, training and support to suppliers to improve their performance. + Ensuring strict consistency to quality control… more
- RTX Corporation (Mckinney, TX)
- …process control, experimental designs, material analysis, mechanical design analysis, and root cause analysis. We perform the evaluation of materials, ... equipment, and processes (including qualification, acceptance testing, and specification development) and interface with key internal and external suppliers to resolve technical issues. **_This is a weekend position._** **What You Will Do** + Support the… more
- Baylor Scott & White Health (Dallas, TX)
- …on problem solving capabilities (eg, gather market research on best practice, identify root cause behind issues, connect with industry leaders to validate ... assumptions, right-to-left thinking) and supporting the CX Director in translating vision into an actionable portfolio of solutions. They are also expected to manage Journey Architects to aid in professional development. This role will be routinely expected to… more