- Humana (Richmond, VA)
- …Collaborates with stakeholders to understand business needs/issues, troubleshoots problems, conducts root cause analysis, and develops cost effective resolutions ... for data anomalies. Begins to influence department's strategy. Makes decisions on moderately complex to complex issues regarding technical approach for project components, and work is performed without direction. Exercises considerable latitude in determining… more
- Insight Global (Herndon, VA)
- …diagrams and workflows Perform/coordinate incident diagnosis, corrective action, and root cause analysis Oversee the configuration, testing, installation, ... modification, and servicing of all server components and applications within the IAM landscape Independently organize work requests based on departmental priorities and system criticality Manage vendor relationships required for the evaluation, installation,… more
- Monro Muffler/Brake (Arlington, VA)
- …automotive maintenance, repair, and tire services + Ability to diagnose problems identifying root cause and determine appropriate repair solution. + Ability to ... interpret and execute instructions furnished in written, oral, and diagram formats + Strong customer service skills + Strong verbal and written communication skills with the ability to convey technical issues and write routine reports. Work Environment &… more
- QinetiQ (Chantilly, VA)
- …non-conformances, provide notifications to customer and stakeholders, troubleshoot, support Root Cause Analysis (RCA), coordinate/implement technical solution ... including re-validations + Conduct Asset Condition Assessment (ACA) evaluations and recommend changes to sustainment (tactical) and road-map (strategic) plans to assure system viability throughout the systems lifespan Decommission systems at the end of useful… more
- SMX (Richmond, VA)
- …embed quality practices across project lifecycles. + Drive corrective and preventive actions, root cause analysis, and risk assessments. + Deliver training to ... ensure company-wide understanding and ownership of quality standards and expectations. + Champion a continuous improvement mindset, identifying and deploying process enhancements. + Enhance documentation protocols, risk and change management strategies, and… more
- Humana (Richmond, VA)
- …evaluate current state processes utilizing well known approaches to process improvement and root cause diagnosis + Perform cost and benefit analyses, utilizing ... analysis outcomes and other key data attributes to create a compelling story for change + Partner with business and IT teams to ensure omnichannel consideration to lower the cost to serve + Use independent judgment requiring analysis of variable factors and… more
- SAIC (Mclean, VA)
- …patterns in complex data sets + Supports Incident and Problem Management processes in root - cause analysis of major Incidents + Work with management to prioritize ... business and information needs + Locate and define new process improvement and Continual Service Improvement (CSI) opportunities **Qualifications** **Required Education:** + Bachelors and nine (9) years or more experience; Masters and seven (7) years or more… more
- Humana (Richmond, VA)
- …Collaborates with stakeholders to understand business needs/issues, troubleshoots problems, conducts root cause analysis, and develops cost effective resolutions ... for data anomalies. Understands department, segment, and organizational strategy and operating objectives, including their linkages to related areas. Makes decisions regarding own work methods, occasionally in ambiguous situations, and requires minimal… more
- SAIC (Mclean, VA)
- …systems + Coordinate and manage the resolution of security incidents, providing root cause analysis and remediation strategies + Coordinate with information ... system POCs for plan updates and mitigation strategies to ensure overall health of IT systems, networks and applications + Manage and enforce user authentication, authorization, and role-based access control (RBAC) + Review and monitor user access rights to… more
- CVS Health (Richmond, VA)
- …operation of benefits and network involvement. + Identifies gaps in service, determines root cause and develops an actionable solution. Engages with business ... partners to escalate issues as necessary. Maintains a service and complaint log. + The candidate will support client needs in multiple times zones. Some correspondence will be time sensitive. + Responds to client requests for network analysis, provider issues,… more