- iCIMS (Richmond, VA)
- …& Response:** + Respond to alerts and incidents within SLA timeframes + Perform root cause analysis and document findings + Create and maintain runbooks and ... troubleshooting procedures + Participate in 24/7 on-call rotation + **Automation & Improvement:** + Develop scripts to reduce manual operational overhead + Build monitoring and alerting solutions + Support infrastructure-as-code initiatives + Implement… more
- ENS Solutions (Sterling, VA)
- …Tier 3 and above support as needed (troubleshooting, problem resolution support, and Root Cause Analysis (RCA)) + Preparing and maintaining documentation for VDI ... solutions, processes, and procedures related to engineering projects Requirements + Must have High School Diploma and 10+ years of experience or Associate's degree and 8+ years of experience or Bachelor's degree and 6+ years of experience + Must have an Active… more
- Sciolex Corporation (Chantilly, VA)
- …to influence customers toward holistic remediation strategies that address the root - cause issue(s) + Respectfully collaborate across multiple SETA teams, ... customers and forums with varied perspectives toward supporting IC missions. + Validate and prioritize GED and IC requirements from a technical perspective and provide recommendations that are technically feasible and consistent with the overall architecture… more
- M. C. Dean (Ashburn, VA)
- …the Daily ORM work briefings to represent the Quality Portion. + Assist in root cause , corrective and preventive action development for systemic issues. + Advise ... appropriate party of any corrective action to be taken. + Coordinate with supervisor to ensure all shifts are covered appropriately in case of absence of an inspector. Qualifications **Experience / Education Required:** + Associates Degree in Technical… more
- Dominion Energy (Richmond, VA)
- …substations may also contain Electric Transmission assets. * Performing operational review and/or root cause analysis of system of events associated with DER ... Interconnections Other Responsibilities, as more experience is gained within the organization, may include providing support in the following area: * Conduct technical analysis and provide engineering solutions to project challenges * Identify and mitigate… more
- BWXT (Lynchburg, VA)
- …assessments. + Evaluate the adequacy and completeness of corrective actions and lead root cause analysis. + Support additional assignments as assigned by ... management. Required Qualifications: + A minimum of a bachelor's degree in a STEM or related field is required. + A minimum of ten (10) years of relevant experience is required, including at least five (5) years of experience in quality engineering in the… more
- EquipmentShare (Stafford, VA)
- …makes and models. With real-time information at your fingertips, you can determine the root cause and corrective action for each issue quickly, enabling you to ... work smarter, not harder. + Practice safe job practices for repairing equipment + Use technology (laptops and tablets) comfortably + Maintenance and repair of complex mechanical, electrical, hydraulic, and diesel systems on a variety of rental and customer… more
- Microsoft Corporation (Dulles, VA)
- …to incidents. + Gathers necessary information and creates incident timelines/data, root - cause analyses, and/or action items following an abnormal condition. ... **_Equipment and Systems Maintenance_** + Guide, oversee, and perform various types of maintenance (eg, planned, predictive, corrective) and repairs following methods of procedure (MOPs), and standard operating procedures (SOPs) for one or more disciplines and… more
- Oracle (Richmond, VA)
- …the failures to enable business continuity. Take a leadership role to apply root cause corrective action principles (8D) to drive metrics, permanent resolutions ... to new or chronic tool problems. * Diagnose and resolve user issues and log trouble tickets with the tool developers. Follow up on the tickets to ensure the problem is permanently resolved. * Understand and deploy the 8 Disciple (8D) Problem Solving Process.… more
- NANA Regional Corporation (Alexandria, VA)
- …with mission resilience goals. + Provide Tier 3-level escalation support and root cause analysis for cloud infrastructure incidents and performance issues. ... + Maintain strong working knowledge of government cloud security requirements and support implementation of STIGs, FedRAMP, and Zero Trust architecture principles. + Advise program leadership on technical feasibility, risk mitigation, and cost estimates for… more