- Amazon (Herndon, VA)
- …responsibilities As a Data Center Controls Engineer you will: * Troubleshoot and perform Root Cause Analysis or Corrective Action for BMS and EPMS related issues ... in AWS data centers. * Train and assist internal customers and stakeholders with the creation, design, configuration, validation, installation, commissioning and operation of BMS and EPMS systems. * Provide technical assistance and support to operations during… more
- CACI International (Hampton, VA)
- …such as NIST or DoD Controls + Ability to analyze security incidents, perform root cause analysis, and propose effective solutions. + Knowledge of encryption ... technologies, access controls, and identity and access management (IAM) principles. + Excellent communication and problem-solving skills to collaborate effectively with cross-functional teams. + Required DoD 8140 compliant certification such as CompTIA… more
- Leidos (Arlington, VA)
- …are running as expected. Work to resolve all known system anomalies and perform root cause analysis as required. Generate process improvements as needed to ... minimize future occurrences of recurring issues. As new processes are generated, they should be documented with a plan to mentor junior members of the team on the latest processes and procedures. + Work both independently as well as in coordination with other… more
- CACI International (Sterling, VA)
- …and metrics to identify trends and areas for improvement + Assist in root cause analysis sessions for network-related problems + Verify proper categorization ... and documentation of network issues + Support the development and maintenance of quality standards for problem management + Participate in the creation of reports on problem management performance + Contribute to the implementation of quality improvement… more
- Koniag Government Services (Chantilly, VA)
- …of user acceptance testing for new features released to ServiceNow users. + Perform root cause analyses in coordination with OIG IT teams to support ... troubleshooting and resolution of operational issues with ServiceNow applications. + Assist with troubleshooting and fixing of performance issues by working with OIG IT teams to provide resolution + Coordinate efforts on site with and reports results to… more
- CACI International (Chantilly, VA)
- …implement improvements to existing processes and practices + Conduct investigation to understand root cause of issues and problems + Develop topology and flow ... diagrams with team technical staff + Develop, and brief, solution presentation material to internal, program, Engineering teams + Develops automation scripts and code efficiencies + Perform, and maintain, an Enterprise Red Hat Linux Operating Infrastructure… more
- Ensono (Richmond, VA)
- …in high pressure situations. + Strong analytical, problem resolution and root cause analysis skills. WhyEnsono (https://www.ensono.com/company/culture/) ? Ensono ... is a place to make better happen - for our clients and for your career. You can do great things through innovation or collaboration, by learning or volunteering, or to promote diversity and inclusion. You can do great things for your own health or for a… more
- CVS Health (Richmond, VA)
- …and agreements. + Research identified issues; submit claim adjustment requests and determine the root cause of disputes. + Serve as subject matter expertise in ... evaluating and responding to provider participation and pricing inquiries. + Analyze post-paid healthcare claims as it relates to pricing needs. + Apply in-depth research to determine accuracy of PPO(s) use and pricing discounts applied. + Communicate… more
- CACI International (Springfield, VA)
- …consistently. + Coordinate, lead and participate in incident response, troubleshooting, and root cause analysis for network disruptions or outages. + Collaborate ... with other IT teams to resolve cross-functional issues. + Ensure accurate and timely documentation of network issues, solutions, and escalations. + Maintain and enforce NOC operational processes, documentation, and best practices. + Conduct shift handovers… more
- CACI International (Sterling, VA)
- …of network problems + Collaborate with network engineering teams to conduct root cause analysis, implement preventive measures, and reduce recurring issues ... + Develop and maintain quality standards for problem management processes + Provide training and guidance on ITIL problem management best practices + Create and present reports on problem management performance to stakeholders + Drive continuous improvement… more