- CACI International (Sterling, VA)
- …reports on quality metrics, audit findings, and improvement recommendations. + Participate in root cause analysis of recurring issues or deviations from quality ... standards. + Support the development and maintenance of a knowledge base for common network requests and solutions. + Assist in training team members on quality standards and best practices in request fulfillment. + Contribute to continuous improvement… more
- IBM (Mclean, VA)
- …automation technologies * Performing code reviews for Appian developers * Conducting root cause analysis for Appian outages * Restoring Appian services ... in the event of an outage * Developing Appian based solutions using all object types available in Appian. * Integrating with external applications using REST and SOAP based APIs. * Developing Appian plugins (Java) * Updating Appian plugins for security… more
- NTT America, Inc. (Richmond, VA)
- …+ Provides forth level support to all escalated incidents, requests and identify the root cause of incidents and problems, respond to tickets where third line ... engineer teams were unable to fix the problem. + Shares such knowledge, to resolve issues, document them, and push the knowledge down to other engineers. + Communicates with other teams and clients for extending support. Acts as emergency support contact as… more
- Baylor Scott & White Health (Richmond, VA)
- …Collaborate with QSAs and internal teams during PCI DSS assessments and audits. + Conduct root cause analysis for security incidents related to PCI DSS scope. + ... Stay informed on the latest security threats, vulnerabilities, and industry trends affecting PCI compliance. **Belonging Statement** We believe that all people should feel welcomed, valued and supported, and that our workforce should be reflective of the… more
- Sallie Mae (Sterling, VA)
- …oversight of electronic discovery procedures and the identification and remediation of root cause issues identified in litigation, threatened litigation, and ... government inquiries. + Conducts legal research on sophisticated legal topics and minimize reliance on outside counsel. + Takes initiative to improve efficiencies and organization of the Risk Mitigation function. + Identifies and reports on areas and problems… more
- CACI International (Sterling, VA)
- …to support NMS functionality + Troubleshoot complex database issues and perform root cause analysis + Implement automation scripts for routine database ... maintenance tasks + Evaluate and recommend new database technologies and tools for NMS + Mentor junior database administrators and provide technical guidance to the team + Develop and maintain documentation for database structures, procedures, and best… more
- Nightwing (Sterling, VA)
- …produce system status reports, for overall system health and status, as well as root - cause analysis + Develop scopes of work ranging from new design, ... fabrication, testing, installation, operation and maintenance + Contribute to technical discussions with a team of Engineers and system manufacturers for system design, recapitalization, and troubleshooting efforts + Develop and maintain project documentation… more
- Baylor Scott & White Health (Richmond, VA)
- …Collaborate with QSAs and internal teams during PCI DSS assessments and audits. + Conduct root cause analysis for security incidents related to PCI DSS scope. + ... Stay informed on the latest security threats, vulnerabilities, and industry trends affecting PCI compliance. **Belonging Statement** We believe that all people should feel welcomed, valued and supported, and that our workforce should be reflective of the… more
- The Boeing Company (Herndon, VA)
- …years of experience with Linux Operating Systems + Basic knowledge of the Root Cause Corrective Action (RCCA) process or other engineering problem ... resolution/solution process **Drug Free Workplace:** Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our… more
- NTT America, Inc. (Richmond, VA)
- …+ Provides forth level support to all escalated incidents, requests and identifies the root cause of incidents and problems, responds to tickets where third line ... engineer teams were unable to fix the problem. + Shares such knowledge, to resolve issues, documents them, and pushes the knowledge down to other engineers. + Communicates with other teams and clients for extending support. + Acts as emergency support contact… more