- The Boeing Company (Herndon, VA)
- …years of experience with Linux Operating Systems + Basic knowledge of the Root Cause Corrective Action (RCCA) process or other engineering problem ... resolution/solution process **Drug Free Workplace:** Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our… more
- NTT America, Inc. (Richmond, VA)
- …+ Provides forth level support to all escalated incidents, requests and identifies the root cause of incidents and problems, responds to tickets where third line ... engineer teams were unable to fix the problem. + Shares such knowledge, to resolve issues, documents them, and pushes the knowledge down to other engineers. + Communicates with other teams and clients for extending support. + Acts as emergency support contact… more
- Deloitte (Richmond, VA)
- …engagement teams and engineers when necessary to resolve and apply fixes. identify root cause , document problems, and implement preventive measures. + Assists ... with special projects and initiatives such as the ITS CTO annual project; Plans and executes on major milestones. + Provides input and recommendations on new potential technology solutions based on research and analysis. + Designs and implements infrastructure… more
- Parsons Corporation (Fort Belvoir, VA)
- …works as intended. + Deploying software releases, updates, and bug fixes + Performing root cause analysis of system errors and resolving technical issues + ... Designing procedures for system troubleshooting and maintenance + Software configuration management using JIRA or similar tools + Performing system hardening in accordance with security standards (eg, Security Technical Implementation Guidelines; STIGs). +… more
- Steampunk (Mclean, VA)
- …are safe and secure against cybersecurity threats + Identify technical problems, perform root cause analysis, and develop software updates and 'fixes' + Develop ... APIs and integrations using a broad range of software programming tasks to ensure that their systems integrations are functional. + Perform API/web service discovery and analysis + Make recommendations, design, and implement a common enterprise API platform. +… more
- CGI Technologies and Solutions, Inc. (Reston, VA)
- …Triage and resolve Production incidents related to the cloud platform and participate in root cause analysis and postmortem discussions. * Provide on the job ... training and support to new and junior team members as required. * Analyze cloud platform related Production incidents and engage business teams(s) to determine impact of incident. * Work with application support members and cloud support vendors to identify a… more
- Voltyx (Leesburg, VA)
- …on the fault type run. + Lead investigations of electrical related issues, including root cause analysis as needed. + Calibrate & perform functional tests on ... both electromechanical andmicroprocessorbased protective relays for substations. + Function as an on-site lead for the project, assign tasks, prioritize activities and interface with customers. + Read and fully understand protection and control schematic… more
- Steampunk (Mclean, VA)
- …(eg NIST, ISO 27011, HIPPA, FISMA, etc.). + Identifying technical problems, performing root cause analysis, and developing updates and 'fixes'. + Automate ... security processes such as vulnerability management and patch management. + Working with software developers and DevSecOps engineers to ensure that development follows established security processes and works as intended. + Support enterprise cloud security… more
- Leidos (Alexandria, VA)
- …Provide follow-up reports (technical findings, feedback, resolution steps taken) for root cause analysis, operational assessment and process improvement ... initiatives. + Support customer requirements in a 24/7/365 mission environment and be able to provide on-call support for outages occurring after hours. + Update operations and monitoring documentation for 24/7/365 IT Operations Center (ITOC) Watch personnel.… more
- Amazon (Herndon, VA)
- …subject matter expertise and engage with diverse teams to: * Troubleshoot, conduct Root Cause Analysis (RCA) and create Corrective Action (CA) documentation for ... site/equipment failures. * Directly support operational issues with ad-hoc training, complex operating procedure reviews, including critical equipment, and event support. * Own the conceptual design for existing data center upgrades and design-solutions, which… more