- Amazon (Herndon, VA)
- …subject matter expertise and engage with diverse teams to: * Troubleshoot, conduct Root Cause Analysis (RCA) and create Corrective Action (CA) documentation for ... site/equipment failures. * Directly support operational issues with ad-hoc training, complex operating procedure reviews, including critical equipment, and event support. * Own the conceptual design for existing data center upgrades and design-solutions, which… more
- Ryder System (Richmond, VA)
- …24x7 on-call support for Severity 1 issues, per duty roster with a root - cause /corrective action mindset; manage Service Level Agreements (SLAs) for Severity 2 ... and 3 support tickets **Additional Responsibilities** + Develop and maintain technical specifications and design documentation - including but not limited to solution diagrams, flowcharts, context diagrams, data flow diagrams, checklists, migration plans, and… more
- Amentum (Norfolk, VA)
- …Provide on-the-job training to Ship's Force personnel in the operation, troubleshooting, root cause identification, accomplishment of repairs and testing of the ... assigned equipment. + Document and submit written feedback to correct errors and omissions in equipment documentation such as technical manuals, Preventive Maintenance Systems (PMS) cards, Allowance Parts Lists (APLs), ship's drawings, schematics, etc. +… more
- Amazon (Herndon, VA)
- …you'll create metrics, implement automation and other improvements, and resolve the root cause of software defects. You'll also: * Build high-impact ... solutions to deliver to our large customer base. * Participate in design discussions, code review, and communicate with internal and external stakeholders. * Work cross-functionally to help drive business decisions with your technical input. * Work in a… more
- ICF (Alexandria, VA)
- …and data exchanges. + Troubleshoot complex technical issues, providing timely resolution and root cause analysis. + Keep up to date with emerging trends ... in enterprise platforms and development tools. **What You Will Bring** **With** **You:** + Active Secret or Top-Secret clearance + Bachelor's degree in computer science, Engineering, or related technical field. + 7+ years of professional software development… more
- CenterWell (Richmond, VA)
- …case reviews & other forums, and modeling and driving clinical excellence + Conduct root cause analysis of care opportunities from both individual, team, and ... systems perspectives and partner with clinical and operational colleagues to improve high-reliability care as a team + Ensure clinicians effectively co-manage high risk episodes of care and patients with partnered Care Integration Team (CIT) resources and… more
- System One (Ashburn, VA)
- …identification, resolution, and documentation of complex incidents and problems, ensuring root cause analysis and preventive measures are implemented. Scheduling ... & Resource Allocation: Develop and manage support schedules, ensuring adequate coverage for all shifts and efficient allocation of resources to meet service level agreements (SLAs). Documentation & Knowledge Management: Maintain comprehensive documentation,… more
- NTT America, Inc. (Ashburn, VA)
- …logged promptly. Your role includes investigating third-line support calls, identifying the root cause of issues, providing on-site technical support, and ... collaborating with third-party vendors when necessary. Additionally, you will perform random reviews of incidents and service requests monthly, analyze them, and recommend ways to improve quality. As part of your daily responsibilities, you will continuously… more
- Steampunk (Mclean, VA)
- …backups + Monitorsystemperformance and availability issues and troubleshoot issues through robust root cause analysis + Support enterprise Cloud applications or ... infrastructure through automated configuration management andinfrastructure as code activities + Manage firewalls,encryptionand antivirus software to protect systems and ensure compliance with industry regulations + Document as-is state of the environment,… more
- Micron Technology, Inc. (Manassas, VA)
- …yield, performance, and reliability issues. Experience with failure analysis techniques, root cause identification, and continuous improvement strategies. + ... Multi-functional teamwork - Experience working with process integration, design, test, and manufacturing engineering teams to drive product improvements. Strong communication skills to present findings, influence decisions, and implement solutions optimally.… more