- RES (Richmond, VA)
- …support and performance. + Analyze and resolve escalated user issues, leveraging root cause analysis and trend identification to implement sustainable solutions ... technical aptitude, including the ability to troubleshoot escalated issues, perform root cause analysis, and implement sustainable solutions. + Excellent… more
- Amazon (Herndon, VA)
- …design improvements based on consultation with users and system operation. * Perform root cause analysis during testing and commissioning. * Ensure all personnel ... * Perform service activities such as monitoring/reviewing ticketing systems, performing root cause analysis, and prioritizing tasks. * Actively manage… more
- HCA Healthcare (Richmond, VA)
- …and thorough appeals for all accounts assigned and apply critical thinking skills to ascertain root cause of denials. **What you will do in this role:** + ... the billed claim + Utilize the following resources to identify the root cause of the denial/downgrade + Explanation of Benefits/Remittance Advice + Payer… more
- Amazon (Herndon, VA)
- …with global teams. We value candidates who solve complex technical challenges through root cause analysis, can adapt to a fast-paced environment, and effectively ... Solving: Analyze complex technical issues and develop effective solutions through root cause analysis - Documentation & Training: Create and maintain technical… more
- DuPont (Richmond, VA)
- …and coaching to operations technical staff. Provides engineering support for Root Cause Investigations (RCIs). Collaborates across Manufacturing Technology (MT), ... Engineers and Technical staff. + Provide required engineering support for Root Cause Investigations (RCI's). + Leads or supports raw material qualification or… more
- Prime Therapeutics (Richmond, VA)
- …and client projects, regulatory requirements, process improvement, advanced research, root cause analysis, complex issue research, documentation, advanced ... to assigned business system or business process + Independently researches, determines root cause and collaborates with others to resolve complex business… more
- Capital One (Richmond, VA)
- …develop with a clear sense of purpose. You enjoy digging and getting to the root cause and driver of operational quality. You enjoy seeking and actioning ... for day to day quality of critical service recovery complaints through effective root cause identification and resolution. We are looking for a leader who will… more
- Northrop Grumman (Dulles, VA)
- …with a high proficiency in technical problem solving to include decomposition, root cause analysis, solution development, implementation and monitoring + Top ... methodologies + Experience implementing action plans based on metrics and/or root cause /corrective actions + Master of Science in Engineering or other STEM… more
- CACI International (Ashburn, VA)
- …issues tied to network performance, security, and regulatory compliance. + Perform detailed root cause analysis to pinpoint the underlying sources of system ... experience in a Cisco environment + Astute observer with effective root cause identification and problem-solving skills + Familiar with project management… more
- CARMAX (Richmond, VA)
- …and technical knowledge to determine innovative solutions to solve issues at the root cause . + Leveraging strong business knowledge and partnerships, analyzes ... enhancement requests regarding Talent Management technology or processes, identifying the root cause for issues, developing potential solutions, partnering with… more