- Broadcom (Bellevue, WA)
- …the impact and steps for resolution. + Document and deliver formal and informal root cause analyses as needed for critical customer situations. + Participate in ... Executive Business reviews and provide details that identify issue trends, corrective actions, and training opportunities based on customer SR data. What is the leadership like for this role? What is the structure and culture of the team like? The hiring… more
- Coinbase (Olympia, WA)
- …* Model an investigative mentality to help address critical customer issues at the root cause . * Represent and advocate for the customer across organizations to ... drive impactful changes. * Champion clear communication with internal and external partners to align on solutions and drive results. * Serve as an escalation point for the Customer Experience organization for dedicated Consumer customer accounts. * Proactively… more
- SpaceX (Redmond, WA)
- …execution of product integration and test flow + Evaluate non-conformances to determine root cause and create actionable items and system improvements + Work ... with upstream and downstream partner teams to drive improvements at the system level BASIC QUALIFICATIONS: + Bachelor's degree in mechanical engineering or other engineering discipline + 1+ years of professional mechanical design or hands-on manufacturing… more
- Amentum (Silverdale, WA)
- …and report on Key Performance Indicators (KPIs) and recurring deficiencies. * Support root cause analysis and corrective action development. **Data Collection & ... Trend Analysis** * Collect, validate, and analyze operational data to identify trends and improvement opportunities. * Prepare reports including visual dashboards, compliance summaries, and productivity analyses. **Continuous Improvement & Lean Initiatives** *… more
- Amazon (Seattle, WA)
- …Qualifications - 6+ years of identifying incomplete or inaccurate data, identifying the root cause and creating/implementing an escalation plan experience - 6+ ... years of solving complex business challenges by delivering accurate and timely financial models, analysis, and recommendations that have a proven impact on business (eg, financial savings, operational improvements, or customer benefits) experience - MBA, or… more
- Amazon (Seattle, WA)
- …a campaign. You are attentive to detail, dive deep to quickly find the root cause of a problem, and synthesize insights into actionable business solutions. ... In this role, you will represent the marketing team as you work closely with internal business intelligence teams to define metrics to measure, analyze large datasets, and create business reports. You will also work cross-functionally with stakeholders from… more
- Amazon (Seattle, WA)
- …you'll create metrics, implement automation and other improvements, and resolve the root cause of software defects. You'll also: Build high-impact solutions ... to deliver to our large customer base. Participate in design discussions, code review, and communicate with internal and external stakeholders. Work cross-functionally to help drive business decisions with your technical input. Work in a startup-like… more
- The Walt Disney Company (Seattle, WA)
- …to meet those goals. + Rapidly address production issues and clearly articulate root cause analyses **Basic Qualifications** + 12+ years of experience designing, ... building and maintaining services and APIs that support globally scaled customer facing applications. + Bachelor's degree in computer science or related field, or equivalent training or work experience. + 5+ years of experience working across disciplines such… more
- Amazon (Redmond, WA)
- …oscilloscopes, DAQ systems). - Perform functional checks, basic debug, and assist in root cause analysis with engineers. - Interpret moderately complex drawings, ... schematics, and build instructions. - Support development article fabrication and document feedback on fit/form/function issues. - Mentor Tech IIs or cross-train others on specialized procedures or equipment. - Help improve and define lab procedures, support… more
- Amazon (Bellevue, WA)
- …critical asset issues as well as support processes/systems deep dives to ensure root cause analysis and correction resulting in improved customer experience. ... Define key performance indicators - develop metrics and service level agreements for core programs and processes, and track delivery against program objectives as they relate to assigned Middle Mile asset. About the team Attention Amazonians exploring new… more