- Synchrony (Dallas, TX)
- …meetings, training and culture events._** **Essential Responsibilities:** + Conduct deep dives and root cause analysis on deteriorating models to identify ... underlying issues + Develop tactical and strategic actions plans to address model performance issues + Author narratives for on-going model monitoring executive summaries explaining technical concepts in easily understood language + Develop thorough and… more
- Insight Global (Plano, TX)
- …activities * Oncall support supporting large scale web applications, Oracle databases. * root cause analysis of production incidents, triage, and remediation ... of incidents. * FCI Review and Resolution Activities. * Batch job support Gaining SME knowledge on Application Architecture and Flows. Design and monitoring review collaborations. Monitoring Setup using Splunk and Dynatrace APM. We are a company committed to… more
- CVS Health (Richardson, TX)
- …across thousands of locations + Lead major incident management, ensuring rapid detection, root - cause analysis , and resolution in collaboration with business ... and technology partners + Champion modern cloud, edge, and AI-driven monitoring solutions for store technology + Partner with architects, product engineering, and infrastructure teams to embed reliability practices throughout the software lifecycle + Represent… more
- CVS Health (TX)
- …complex issues escalated by data teams. Diagnose and resolve platform-level problems, and perform root cause analysis (RCA) to prevent future incidents. + ... Tooling and Automation: Maintain and enhance automated scripts and CI/CD pipelines to streamline administrative tasks and improve the efficiency of platform deployment and management. + Platform Enhancement: Collaborate with internal teams to understand their… more
- GE Aerospace (Fort Worth, TX)
- …keep the customer on schedule + Use disciplined analytical methods to drive root - cause analysis ; create presentations and spreadsheets (including pivot ... tables and Pareto charts) to track issues and implement lasting corrective actions + Exercise sound judgment to propose solutions beyond set parameters for complex maintenance and troubleshooting scenarios, drawing on internal and external resources + Lead… more
- Highmark Health (Austin, TX)
- …DBMS technology and computing platform such as Z/OS, UNIX, Linux, and Windows. Conduct root cause analysis to identify and resolve problems impacting ... application and/or database availability and service levels. Contact vendor support when necessary to facilitate application development and client problem resolution with optimum speed and efficiency. + Provide after hours and weekend support as required for… more
- ForeScout Technologies, Inc. (Dallas, TX)
- …Informatica, or equivalent tools. + Troubleshoot complex data processing issues and perform root - cause analysis . + Contribute to the design of AI/ML-enabled ... analytics and anomaly detection pipelines (optional). + Document technical workflows, dependencies, and data lineage for long-term maintainability. What You Bring to Forescout We encourage you to apply if you meet most but not all the requirements listed… more
- CVS Health (Irving, TX)
- …etc.). + Experience with SRE or DevOps practices, including incident management and root - cause analysis . **Education** Bachelor's degree in Computer Science ... or related degree; or equivalent experience **Anticipated Weekly Hours** 40 **Time Type** Full time **Pay Range** The typical pay range for this role is: $92,700.00 - $222,480.00 This pay range represents the base hourly rate or base annual full-time salary… more
- General Dynamics Information Technology (El Paso, TX)
- …As a **FULL-TIME** **CUSTOMER SUPPORT PROFESSIONAL** , you will be trusted to utilize your root cause analysis and problem solving skills to manage inbound ... calls, **online chats** , **and messages** in our state-of-the-art contact center. In this role, a typical day will include: . Answering incoming phone **calls,** **c** **hats, and messages** on behalf of client; providing accurate and appropriate information… more
- Houston Methodist (Katy, TX)
- …periods. + Serves as first-level investigator for patient issues and concerns, performing root cause analysis and recommending corrective actions to ... management. Resolves frontline agent escalations and determines need for further triage to leadership. + Supports the design and delivery of ongoing refresher training based on agent performance trends and operational needs. **QUALITY/SAFETY ESSENTIAL… more
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