- Amazon (San Antonio, TX)
- …within the data center, escalating to the Data Centre Facility Manager as needed Perform root cause analysis of equipment failures Troubleshoot and report of ... facility and data sever-level events within internal SLA Create and deploy new standard practices for EOTs, CEs, and vendor support teams Provide training and guidance to EOTs Ensure all safety procedures are adhered to by vendor and Amazon staff Communicate… more
- Kiewit (Ingleside, TX)
- …+ Communicate client feedback to employees + Manage Corrective Action Reports and facilitate Root Cause Analysis + Stay current on District Quality Manuals ... + Identify and mitigate potential quality issues + Participate in standards meetings and contribute quality-related insights + Understand ISO 9001 requirements + Assist with planning and conducting internal quality audits + Review documentation, interview… more
- Humana (Austin, TX)
- …exploration and validation + Intelligent experiment tracking and comparison + Enhanced debugging and root - cause analysis + Assess and adopt modern tools to ... accelerate experimentation, reduce manual overhead, and ensure reliable model operations. + Focus on implementing practical, production-ready AI tools. **MLOps & Model Operations** + Develop and sustain robust MLOps practices, including: + Continuous training… more
- CTG (Houston, TX)
- …and recommend solutions. + Monitor system health using APM/observability tools and support root cause analysis . + Integrate tests into CI/CD pipelines. ... **Skills & Experience:** + Performance testing: LoadRunner, JMeter, Gatling, NeoLoad, Dynatrace. + Monitoring: Dynatrace, AppDynamics, New Relic, Grafana, Prometheus. + Scripting/automation: Python, Shell, PowerShell. + Strong analytical and problem-solving… more
- Futurex (Bulverde, TX)
- …centers, and remote users + Lead incident response for network outages and drive root cause analysis and remediation + Maintain network documentation, ... diagrams, and standard operating procedures Security & Compliance + Partner with Security, Compliance, and Risk teams to ensure corporate networks meet internal security standards and audit requirements + Support audits and assessments (eg, SOC, ISO, PCI… more
- Brink's (Austin, TX)
- …and all customer communication. You will handle escalations, project management, problem resolution, root cause analysis , and more. Your role is crucial ... in ensuring customer satisfaction and navigating the organization to find timely resolutions for complex customer needs. Knowledge of Brink's internal systems is essential. Pay: Base Salary + Sales Incentive Plan (SIP/Commission) Base Range: $76k-$100k (Paid… more
- Ross Stores, Inc. (Brookshire, TX)
- …all Tier 1 support individuals, or organizations\. * Strong analytical, problem solving, root cause analysis and troubleshooting skills\. * Undergraduate ... degree or equivalent work experience\. **PHYSICAL REQUIREMENTS/ADA:** Job requires ability to work in an office environment, primarily on a computer\. Requires sitting, standing, walking, hearing, talking on the telephone, attending in\-person meetings,… more
- Insight Global (Plano, TX)
- …API/integration standards, security, and monitoring. Troubleshoot production issues and run root - cause analysis . Coordinate with business stakeholders to ... prioritize work and gather requirements. Maintain documentation, runbooks, and status reports. The role will be onsite 5 days a week M-F. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic… more
- Kiewit (Orange, TX)
- …update to employees on client critique results * Maintain Corrective Action Reports * Facilitate Root Cause Analysis * Maintain a solid knowledge base of ... District Quality Manuals * Identify potential quality incidents before they arise * Participate in district standards meetings and provide input/feedback as it relates to quality assurance. * Understand requirements of ISO 9001 Standards. * Help in the… more
- Lumen (Austin, TX)
- …managing dependencies, risks, and schedules across teams. + Troubleshoot deployment issues, perform root cause analysis , and facilitate fixes to ensure ... reliable releases. + Maintain release documentation, manage processes, and continuously recommend improvements. + Research new technologies that will improve efficiency and effectiveness. **What We Look For in a Candidate** **Required** + Bachelor's degree or… more