- Oracle (Austin, TX)
- …support for events. Triage event tickets and remediate or escalate as needed. Support root cause analysis as required. Leverage existing tooling and ... automation to execute critical tasks, such as device upgrades. Will be required to develop scripts to automate routine manual tasks at a team level. Disclaimer: **Certain US customer or client-facing roles may be required to comply with applicable… more
- Oracle (Austin, TX)
- …outcomes. + Drive the team towards a scalable and performant Cloud platform. + Direct root cause analysis of critical business and production issues. + Able ... to own and drive best practices and to decompose tasks within the teams. + Partner with internal organizations to provide secure and efficient systems. + Be personable and strive to deliver a world-class experience. \#LI-JF1 Disclaimer: **Certain US customer… more
- Flowserve Corporation (Pasadena, TX)
- …management tools and software. PMP certification preferred. + Deep understanding of the Root Cause Analysis , warranty process and natural drive towards ... quality. + Strong understanding of how documents, materials, parts flow through the manufacturing environment. + Demonstrated success in forming, leading, and sustaining cross-functional teams and meetings. + Firmly demonstrated mental and physical… more
- Oracle (Austin, TX)
- …teams. + Training and experience in software implementation, code and design review, failure root cause analysis . + Familiarity with the concepts of ... availability, observability, scalability, testability, recoverability. **Responsibilities** Responsibilities + Cloud service design for availability, scalability, observability and testability. + Implementation, validation and documentation of services and… more
- Oracle (Austin, TX)
- …across multiple teams. + **Drive Reliability** - Participate in on-call rotations, root - cause analysis , and post-incident reviews to strengthen customer ... trust. **Responsibilities** **Minimum Qualifications** + **12+ years** of experience designing and delivering scalable, distributed, and resilient software systems. + End-to-end ownership of the **software development lifecycle** -from design and coding to… more
- Oracle (Austin, TX)
- …regulatory, and audit requirements. + Analyze incident and system health data to drive root cause analysis , risk mitigation, and operational improvements. + ... Own vendor relationships: manage contracts, evaluate new products, and pilot innovations that enhance security or automate processes. + Produce and maintain technical and procedural documentation-covering device standards, installation and escalation… more
- Oracle (Austin, TX)
- …following runbooks. Serve as the escalation point for event remediation. Participate post-event root cause analysis . + Frequently develop scripts to automate ... routine tasks for team and business units. + Coordinate with networking automation services for the development and integration of support tooling. + Coordinate with network monitoring to gather telemetry and create alerts rules using them. + Build dashboards… more
- Truist (Dallas, TX)
- …may change from time to time. + Performs problem tracking, diagnosis and root - cause analysis , replication, troubleshooting, and resolution for complex ... issues. In this capacity, performs programming and debugging activities. + Responds to issues in a timely manner by receiving and investigating incidents or service tickets. + Analyzes and observes trends with technical issues and develops recommendations for… more
- Truist (Dallas, TX)
- …prioritization, and risk management practices. + Lead complex troubleshooting and root - cause analysis for production issues, coordinating cross-functional ... resolution efforts. + Guide engineers, analysts, and vendor resources through technical work activities. + Evaluate and recommend applications, tools, and innovation to improve efficiency and + user experience. + Partner with HR leadership to identify… more
- Boardwalk Pipeline Partners (Houston, TX)
- …+ Advanced computer technology troubleshooting and multi-tasking skills + Advanced troubleshooting and root cause analysis skills + Experience with incident ... tracking software + Experience in working with PC desktops and laptops + Experience with PC image deployment tools and processes + Ensure workstations are patched and client software updated + Level 1 A/V support for conference rooms + Experience scripting and… more