- SAIC (Arlington, VA)
- …staffing plans, work estimates + Overnight reports, dashboards + After Action Reports + Root Cause Analysis (during ad-hoc issues) + Collaboration with ... Testing/GAT/IVV, service delivery teams, business users, developers, and technical support specialists + Critical authoring and review of all release and change collateral: + Change requests + Release plans + Build and test plans + Deployment plans + Cutover… more
- Competitive Range Solutions, LLC (Arlington, VA)
- …upgrades, or deactivations to meet voice, video, and data requirements. + Conduct root - cause analysis on recurring problems and provide insights in ... the Monthly MAC Report. + Track MAC requests and make the tracking system accessible to customers and government oversight, ensuring transparency and progress monitoring. + Coordinate and manage all change requests (CRQs) for additions, removals, and… more
- System One (Ashburn, VA)
- …* Support operational risk issues management by assisting with issue documentation, root cause analysis , action plan development, and remediation ... tracking. * Collaborate with HR process owners, risk partners, and audit/compliance teams to ensure appropriate risk coverage. * Contribute to continuous improvement of testing methodologies and control evaluation processes. Qualifications: * Bachelor's degree… more
- System One (Mclean, VA)
- …execution and automation, tracking and reporting of software defects and defect resolution, root cause analysis of identified defects, and development and ... maintenance of test and test result documentation. You will support testing activities across the entire software development lifecycle, including integration, system, performance, regression, user acceptance, disaster recovery, and end-to-end testing. You… more
- Insight Global (Arlington, VA)
- …- Drive problem resolution for escalated service-related inquiries, and issues, and coordinate root cause analysis for Incident, Problem, and Major Incident ... - Management activities that impact service or service offerings. - Identify opportunities to refine, improve, stabilize, simplify the service via process, technologies, automation, etc. - Logistics and Project Management - Create and Maintain Project Schedule… more
- Amazon (Arlington, VA)
- …regions in North America * Work with internal teams to troubleshoot problems and conduct Root Cause Analysis (RCA) and Corrective Action (CA) for utility ... infrastructure deployment * Work with local water utilities to understand and coordinate site utility requirements, site inspections and compliance with federal, state and municipal requirements and building codes * Track and manage construction of water… more
- ManTech (Stafford, VA)
- …and frameworks (eg, ISO 28000, NIST Cybersecurity Framework). + Experience with root cause analysis and problem-solving methodologies. **Preferred ... Qualifications:** + Master's degree in Supply Chain Management, Business Administration, or related field. + Experience with risk assessment and mitigation strategies and knowledge of supply chain Risk Management Frameworks. + Understanding of international… more
- Virtual Service Operations (Lorton, VA)
- …develop and implement network improvements. + Provide expert-level guidance on troubleshooting and root cause analysis for critical network issues. + Develop ... and enforce network policies, standards, and best practices. + Oversee capacity planning, performance optimization, and future-proofing of network infrastructure. + Mentor and support NOC staff across all tiers to build technical competencies and ensure… more
- GovCIO (Richmond, VA)
- …and optimized queries for reporting and visualization. + Monitor data flows, perform root cause analysis for failures, and implement logging, alerting, ... and auditing where needed. + Ensure compliance with data governance, security standards, and best practices in both development and deployment processes. + Assist in developing security and accessibility of the information provided through Access to Care… more
- Amazon (Herndon, VA)
- …product. * Experience collecting data, reporting against key performance metrics and driving root cause analysis . * Excellent written and verbal ... communication skills with the ability to present complex information in a clear and concise manner to a variety of audiences. This includes providing training to small and large audiences * Demonstrated ability to work with technical and non-technical business… more