- Amazon (Herndon, VA)
- …Provide program progress reporting on a regular basis to senior leadership. Articulating root - cause analysis , and linking to specific improvement areas. ... Summarize escalation support and critical leadership decisions. Plan data center de-scaling projects in order to optimize AWS's infrastructure regions from availability, cost, and risk perspectives. Manage multiple competing projects/programs simultaneously.… more
- NANA Regional Corporation (Arlington, VA)
- …thorough, in-depth, user support, format and load user data into customer tools. + Complete root cause analysis and diagnostics for IT related problems and ... issues utilizing remedy or procedures such as an After-Action Report. + Maintain a customer satisfaction rating of satisfactory or higher. + Manage incidents by troubleshooting and providing answers to technical questions from users and escalating them to… more
- Insight Global (Boydton, VA)
- …procedures. Reports immediately any safety or security issues or concerns. Participates in Root Cause Analysis (RCA) process as appropriate. Service ... Delivery: Oversee the day-to-day operations, delivery, and maintenance of mechanical and electrical equipment in our Data Centers (MOP/SOP/EOP review, RCAs, FMEAs, change governance, and risk mitigation) Reduce high-impact and human-error Critical Environment… more
- CyrusOne (Sterling, VA)
- …the critical load, second minimize equipment or system damage, and third to participate in root cause analysis for prevention of further similar incidents + ... Provides equipment and system operational modifications, such as critical switching, lockout/Tagout, and safe working area set up so that specialty subcontractors may perform assigned or contracted duties while minimizing risk to workers, and protecting the… more
- IBM (Mclean, VA)
- …intelligent automation technologies * Performing code reviews for Appian developers * Conducting root cause analysis for Appian outages * Restoring Appian ... services in the event of an outage * Developing Appian based solutions using all object types available in Appian. * Integrating with external applications using REST and SOAP based APIs. * Developing Appian plugins (Java) * Updating Appian plugins for… more
- Baylor Scott & White Health (Richmond, VA)
- …Collaborate with QSAs and internal teams during PCI DSS assessments and audits. + Conduct root cause analysis for security incidents related to PCI DSS ... scope. + Stay informed on the latest security threats, vulnerabilities, and industry trends affecting PCI compliance. **Belonging Statement** We believe that all people should feel welcomed, valued and supported, and that our workforce should be reflective of… more
- CACI International (Sterling, VA)
- …developers to support NMS functionality + Troubleshoot complex database issues and perform root cause analysis + Implement automation scripts for routine ... database maintenance tasks + Evaluate and recommend new database technologies and tools for NMS + Mentor junior database administrators and provide technical guidance to the team + Develop and maintain documentation for database structures, procedures, and… more
- Baylor Scott & White Health (Richmond, VA)
- …Collaborate with QSAs and internal teams during PCI DSS assessments and audits. + Conduct root cause analysis for security incidents related to PCI DSS ... scope. + Stay informed on the latest security threats, vulnerabilities, and industry trends affecting PCI compliance. **Belonging Statement** We believe that all people should feel welcomed, valued and supported, and that our workforce should be reflective of… more
- Parsons Corporation (Fort Belvoir, VA)
- …and works as intended. + Deploying software releases, updates, and bug fixes + Performing root cause analysis of system errors and resolving technical issues ... + Designing procedures for system troubleshooting and maintenance + Software configuration management using JIRA or similar tools + Performing system hardening in accordance with security standards (eg, Security Technical Implementation Guidelines; STIGs). +… more
- CGI Technologies and Solutions, Inc. (Reston, VA)
- …* Triage and resolve Production incidents related to the cloud platform and participate in root cause analysis and postmortem discussions. * Provide on the ... job training and support to new and junior team members as required. * Analyze cloud platform related Production incidents and engage business teams(s) to determine impact of incident. * Work with application support members and cloud support vendors to… more