- Arena Technical Resources, LLC (Springfield, VA)
- …reporting on all outages and work with engineering teams to determine solution and root cause analysis . Present findings to management for prioritization and ... tasking *Create and determine required metrics for dashboards and service health *Follow up on engineering tasks for operational solutions, and validate completion *Manage operational readiness board - present at weekly meetings and determine if development… more
- Amazon (Herndon, VA)
- …product. * Experience collecting data, reporting against key performance metrics and driving root cause analysis . * Excellent written and verbal ... communication skills with the ability to present complex information in a clear and concise manner to a variety of audiences. This includes providing training to small and large audiences * Demonstrated ability to work with technical and non-technical business… more
- ManTech (Chantilly, VA)
- …operation of Tier 2-3 support as needed (troubleshooting, problem resolution support, and Root Cause Analysis (RCA) preparing and maintaining documentation ... for desktop solutions, processes, and procedures related to engineering projects + Provide solutions for baseline VDI builds to ensure upgrades are incorporated before operating system end-of-life **Basic Qualifications:** + 9+ years of recent experience in… more
- Church & Dwight Co., Inc. (Colonial Heights, VA)
- …+ Develop and maintain department budgets. + Lead and implement Site specific Root Cause Analysis methodology. + Benchmarks, develops, and implements ... the operating plan to ensure production requirements are satisfied. + Provides focus to the critical business/leverage issues that will have the biggest impact on plant performance. + Allocate limited resources and place emphasis on the effective use of… more
- Palo Alto Networks (Reston, VA)
- …cases from recording to resolution, including timely follow-ups + Conduct fault isolation and root cause analysis for technical issues + Author Technical ... Support Bulletins and other technical documentation in the Knowledge Base + Review technical content for training, marketing, manuals, and troubleshooting guides + Travel to customer sites for critical situations, expediting resolutions as needed + Provide… more
- Meta (Richmond, VA)
- …for data modeling 19. 8. Design and evaluate experiments to monitor key product metrics, root cause analysis for change in metrics 20. 9. Research novel ... deep learning techniques for ranking, recommendation, and NLP/Video to drive infrastructure efficiency and 21. 10. Design data analytic pipeline and dashboards. **Public Compensation:** $330,408/year to $339,130/year + bonus + equity + benefits **Industry:**… more
- Cardinal Health (Richmond, VA)
- …the escalation point for complex issues related to pricing and contracts. + Perform root cause analysis and implement long-term solutions for recurring ... issues. + Monitor system performance and proactively address risks or inefficiencies. + Provide training and knowledge transfer to business users, IT teams, and stakeholders on pricing and contract processes. + Collaborate with cross-functional teams to align… more
- CareFirst (Reston, VA)
- …techniques to prevent system problems, troubleshoot incidents to recover services, and support root cause analysis . + Designs, implements, and maintains ... databases with respect to access methods, access time, batch processes, device allocation, validation checks, organization, protection and security, documentation, and statistical methods. + Lead, train and mentor less experience Administrators. **SUPERVISORY… more
- Amazon (Culpeper, VA)
- …and rack ATS replacements . Provide support to Data Center Operations technicians . Perform root cause analysis of equipment failures . Ensure all safety ... procedures are adhered to while performing work . Write procedures . Work a 12 hour shift (rotating 3 and 4 day work weeks days or nights) . Take daily operational readings of all mechanical and electrical equipment through routine rounds/log to include but… more
- Guidehouse (Mclean, VA)
- …execution and automation, tracking and reporting of software defects and defect resolution, root cause analysis of identified defects, and development and ... maintenance of test and test result documentation. You will support testing activities across the entire software development lifecycle, including integration, system, performance, regression, user acceptance, disaster recovery, and end-to-end testing. You… more