- Amazon (Seattle, WA)
- …* Conduct weekly, monthly and quarterly business reviews with data-driven insights and root cause analysis * Develop and maintain product dashboards ... with key performance indicators to track progress against goals * Understand the critical Ps of Product, Price, Placement, and Promotion working with their partner teams to ensure their products are brought to life effectively for our customers. * Make… more
- GE HealthCare (Bellevue, WA)
- …audits and participating in external audits. + Exceptional analytical, problem solving & root - cause analysis skills. Ability to multi-task & handle tasks ... with competing priorities effectively. Strong technical aptitude (ie able to read & comprehend technical documentation & execute procedures), global regulatory experience & demonstrated experience interfacing with regulators. We expect all employees to live… more
- Microsoft Corporation (Redmond, WA)
- …in code reviews. + Participate in on-call rotations, incident response, and root cause analysis . **Qualifications** **Required Qualifications:** + Bachelor's ... Degree in Computer Science or related technical field AND 4+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python + OR equivalent experience. **Other Requirements:** Ability to… more
- Microsoft Corporation (Redmond, WA)
- …or managers within the team, if more assistance is needed. With minimal oversight, conducts root - cause analysis of the issues and follows up with the ... customers. + Collaborates with the relevant product and business groups on how customers use the product. Understands and identifies gaps in customer scenarios and product limitations. Provides details to the product and business groups on customer product… more
- Microsoft Corporation (Redmond, WA)
- …Operating Procedure (SOPs) and Troubleshooting Guides (TSGs) for our support agents * Drive Root Cause Analysis (RCA) and remediation plans for product or ... service issues * Monitor customer incidents and helpdesk performance to ensure timely resolutions and a world-class customer experience Product Supportability * Act as the bridge between customer experience and engineering excellence to align business,… more
- The Boeing Company (Seattle, WA)
- …and reliability targets for test assets. + Resolve critical instrumentation issues, lead root ‑ cause analysis , and implement corrective actions to protect ... program timelines. + Establish and enforce safety, regulatory, and compliance standards across all instrumentation activities. + Build and sustain strong relationships with customers, suppliers, peers, and executive stakeholders to secure alignment and… more
- Microsoft Corporation (Redmond, WA)
- …systems. + Lead collaboration projects with hardware, firmware and software teams that drive root cause analysis . + Accountable for successful execution of ... targeted defect reduction projects. + Provide technical recommendations on at scale test content deployment technologies. + Lead resolution of complex problems based on technical and business understanding. + Develop world class at scale debug methodologies,… more
- Oracle (Olympia, WA)
- …support for events. Serve as the escalation point for event remediation. Lead post-event root cause analysis . + Join major event/incident calls, use ... technical and analytical skills to resolve network issues that impact Oracle customers/services + Fault handling and escalation - Identifying and responding to faults on OCI's systems and networks, collaborating closely with 3rd party suppliers, handling… more
- Oracle (Olympia, WA)
- …+ Define and execute multi-year program strategies focused on **AI-driven incident prediction, root cause analysis (RCA), and self-healing automation** . + ... Partner with NRE, Network Operations, and AI product teams to integrate **Machine Learning (ML), Large Language Models (LLMs), and predictive analytics** into operational workflows. + Drive end-to-end program execution - from requirements definition, design… more
- Google (Kirkland, WA)
- …. **Responsibilities** + Drive system development from concept through production. + Lead debug and root cause analysis of deployed systems. + Lead the bring ... up, validation, New Product Introduction (NPI), deployment, and sustaining of hardware solutions. + Balance hardware performance priorities against power, cost, and cross-functional considerations. Be responsible for meeting hardware product performance and… more
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