- Amazon (Bellevue, WA)
- …years experience in a technical on-call capacity, responding to customer impacting events, mitigating and root cause analysis of those events. - 1+ years of ... is critical to Amazon Operations, and your responsibilities will include driving root cause resolution of network events most impact-full to the business. The… more
- Amazon (Seattle, WA)
- …test procedures and operational repair plans - 5+ years of experience with debug and root cause analysis of PCIe, memory, storage subsystems or networking - ... of advanced support experience managing customer escalations to quickly identify root cause and resolve issues in a large scale production environment (data… more
- Amazon (Seattle, WA)
- …maintainable. A day in the life A typical day for this role will include performing root cause analysis on internal network appliances and coming up with ... systems are fault tolerant. When we do get paged, we work together to resolve the root cause so that we don't get paged for the same issue twice. About the team… more
- Walmart (Bellevue, WA)
- …as designated in the plan; interpreting the results to determine further action; performs root cause analysis to prevent future occurrence of issues; and ... issues by gathering information (for example, issue, impact, criticality, possible root cause ); engaging support teams to assist in the resolution of issues;… more
- Molina Healthcare (Everett, WA)
- …Analyzes complex business problems and issues using data from internal and external sources, root cause analysis & reporting to provide insight to ... data and market knowledge. Creates specifications for reports and analysis based on business needs and required or available...queries. Collaborates with clients to modify or tailor existing analysis or reports to meet their specific needs. May… more
- Microsoft Corporation (Redmond, WA)
- …current ones. Identifies and provides solutions to root problems (eg, root - cause analysis ), defines the program strategy, gathers program requirements, ... and strives for simplification. + Performs program landscape research and analysis (eg, internal and/or external market, sales, delivery), forecasting, and examines… more
- Molina Healthcare (Spokane, WA)
- …analysis to identify root causes for call variances * Ability to complete root cause analysis for telephony issues * Create custom reporting via ... Able to identify the various sources of data and collect the same for analysis and variance. Collect and collate data from WFM, ACD, Transaction systems (QnXT… more
- Carnival Cruise Line (Seattle, WA)
- …ensure the ships' crew receive realistic recommendations from accurate results. + Conducts root cause analysis on equipment failures and determines potential ... deployment including installation, setup, commissioning and ongoing support of Vibration Analysis monitoring systems aboard our vessels as a primary focus however,… more
- Verint Systems, Inc. (Olympia, WA)
- …software development issues and needs in terms of the software's full life cycle + Perform root cause analysis + Act as a point of contact and escalation ... + Lead/Participate in team activities - Requirements gathering & analysis , Design/Architecture/Implementation/Testing and the related reviews + Collaborate with… more
- Amazon (Bellevue, WA)
- …through BRDs and structured feedback - Analyze performance data to identify trends, drive root cause analysis , and propose scalable solutions - Champion the ... Ideal candidates will have experience leading programs that span data analysis , software enhancement, and process improvement. Key job responsibilities - Partner… more