- Bank of America (Rohnert Park, CA)
- …are absent. **Responsibilities:** + Manages client traffic, engaging and appropriately routing clients, and fosters client retention + Manages business results ... through formalized management routines and coaching + Creates a world class client experience environment + Manages market-level initiatives prescribed by market leaders + Drives operational excellence by engaging employees on business strategy + Manages… more
- City and County of San Francisco (San Francisco, CA)
- …which may include but not be limited to: * Knowledge of networking and routing protocols (eg, EIGRP) * Knowledge of configuring and maintaining routers, switches and ... firewalls (eg, CCNA) * Knowledge of configuring secure network (eg, VLANS) * Knowledge of configuring secure wireless networks (eg, 802.1x Authentication) * Ability to design, plan, implement and troubleshoot complex network infrastructures * Analytical… more
- Trane Technologies (Brea, CA)
- …and Acquisition, as necessary. + Maintains customer satisfaction by investigating concerns, routing them to the assigned staff, and responding to special requests. + ... Generates work orders, reviews project paperwork, forwards project paperwork to Project Administrators, and generate various reports. **Qualifications** + Certificate/degree from college or technical school with one (1) year related experience and/or training;… more
- The County of Los Angeles (Los Angeles, CA)
- …creating and maintaining files; formatting standard documents; receiving, processing, and routing documents) by appropriately applying Federal and State laws, County ... and local ordinances, and departmental policies and procedures to ensure all work done complies with established guidelines and requirements. GENERAL COMPETENCIES: Knowledge: + Customer and Personal Service - Knowledge of principles and processes for providing… more
- Banc of California (Santa Ana, CA)
- …weekly and monthly reporting. + Reviews Interactive Voice Response (IVR) call routing , options and volume. Develops business plans to improve the customer experience ... and efficiencies in the system + Involved with interviewing and hiring decisions. + Prepare and deliver employee performance evaluations, goal planning, and counselings. + Manage, support, coach and train staff. + Treat people with respect; keep commitments;… more
- Insight Global (San Jose, CA)
- …principles and protocols such as IP subnetting, Network Security Groups, routing , Azure Firewall, ExpressRoute, load balancer, DNS, etc. Engineering and coding ... skills applied in an agile way Working with Azure DevOps for automated deployments. terraform - automate deployments Always have costs and security in mind when creating new products or solutions. Understand the concepts of Site Reliability Engineering (SRE)… more
- Palo Alto Networks (Santa Clara, CA)
- …ASIC/FPGAs, etc. + Expert level knowledge of networking protocols - mobile, routing , transport layer, SSL/TLS, etc. + Experience with designing and understanding HW ... offload including feasibility and tradeoffs + Experience with designing system software for enterprise networking equipment + Strong coding skills including C/C++, Bash, Python, etc. + Familiarity with containerized development and docker + Experience with… more
- Omni Hotels (Carlsbad, CA)
- …delivery orders, checking in / out guests and executing accurate settlement of folios, routing of charges and adjustments. + Answer and tend to incoming phone calls ... to the resort and front desk using the proper protocol, greetings, and closings as determined by management. + Maintain accurate guest profiles. + Maintain complete knowledge at all times of all hotel features/services, hours of operation, room types, numbers,… more
- Cognizant (Sacramento, CA)
- …workflows . 5+ Experience with CXone Studio scripting and advanced contact routing . 5+ years in software development using programming languages like JavaScript, ... Java, or C# . Strong knowledge of contact center KPIs, workforce optimization, AI/IVR integrations, and quality management tools . Solid understanding of REST API's and experience integrating with Web Services . Strong knowledge of CCaaS architecture and… more
- ARAMARK (Yosemite National Park, CA)
- …and strategic thinking skills. + Ability to use all needed hand tools for routing , securing, and terminating wire and wiring harnesses + Ability to read and ... understand electrical schematics and diagrams. + Ability to solder and de-solder 18-22 AWG wire with quality results. + Ability to use a multimeter and other devices for testing purposes + Ability to read instructions, write reports, complete forms +… more