- AireSpring (Atlanta, GA)
- …awards including "Product of the Year- SD-WAN and UCaaS", "Excellence in Customer Service ", "Unified Communications Excellence", "Best in Show," "Best Telecom ... Security which has earned its stellar reputation by taking service and support to the next level, delivering an...and support to the next level, delivering an award-winning customer experience that far exceeds the industry standards. AireSpring… more
- Google (Atlanta, GA)
- …enable the GTM organization to deliver on the financial plan. As the Platform-as-a- Service (PaaS) and Software-as-a- Service ( SaaS ) Performance Manager, you ... Operations, or Strategy and Operations, including supporting a Cloud or SaaS sales organization. + Experience working with executive-level clients or stakeholders.… more
- CoStar Realty Information, Inc. (Atlanta, GA)
- …Coordinate with DBA team for SQL Server 2019/2022 instances used by customer -facing SaaS apps, including replication, performance tuning, and disaster recovery. ... a **Site Reliability Engineer (SRE)** to join our high-impact SaaS infrastructure team. In this role, you'll play a...spanning VMware, Windows Server, Ubuntu Linux, Kubernetes, and modern service mesh technologies like ISTIO. This is an ideal… more
- UKG (Ultimate Kronos Group) (Atlanta, GA)
- …The Team:** The Incident Management Team, being part of the IT Service Management (ITSM), works cross-functionally with Global Services, Engineering, Cloud Hosting ... and Management on the effective delivery of UKG's Cloud SaaS offerings. **About The Role:** This is an afternoon...1:00 PM est - 10:00 PM est The IT Service Operations Specialist provides day-day support for all the… more
- Intuit (Atlanta, GA)
- … challenges into data-driven solutions and actionable strategies. Continuously refine the service offering and experience to improve customer retention, increase ... seeking a passionate, experienced and highly skilled Staff Experience Service Strategy Leader to play a pivotal role in... Strategy Leader to play a pivotal role in Customer Success for Intuit Enterprise Suite. You will be… more
- Confluent (Atlanta, GA)
- …interpersonal skills, customer -centric attitude, ability to deal with critical customer situations + Strong service delivery, time, project and priority ... Streaming Platform. This role is offered to active duty service members who are enrolled in the Skillbridge program...Defense. **About the Role:** Confluent is searching for a Customer Success Technical Architect (CSTA) to act as a… more
- Cleo (Atlanta, GA)
- …and externally + Maintain accurate records, including detailed documentation of customer service actions and discussions. + Escalate issues appropriately ... + 5+ years working at an Enterprise Software and/or SaaS Company in Customer Success, Sales/Account Management, Professional Services, or a related field… more
- Corcentric (Atlanta, GA)
- …domain knowledge and experience. + Approximately 4+ years' experience in a Software-as-a- Service ( SaaS ) environment working in Customer Success Management, ... As a Customer Success Manager (CSM), you will serve as...solutions, maximizing their return on investment, and facilitating strong customer retention and growth across our portfolio of products.… more
- Confluent (Atlanta, GA)
- …United States **Employment Type:** FullTime **Location Type:** Remote **Department** Customer Solutions **Compensation:** $181.8K - $213.7K * Offers Equity _At ... Platform. **About the Role:** Confluent is searching for a Customer Success Technical Architect (CSTA) to act as a...in a technical Field role for a product / SaaS company with enterprise customers + Passion for working… more
- Intuit (Atlanta, GA)
- …industries.* Proven ability to lead and scale high-performing teams in a customer -centric environment.* Strong expertise in SaaS solutions, financial management, ... journey for clients managing multi-location operations, supply chain challenges, and service -based revenue models.* Advocate for customer needs, providing… more