- Sinch (Atlanta, GA)
- …switching gears quickly, and passionate about helping people. We pride ourselves on amazing customer service . In this role, you'd be the first point of contact ... trust through open and interactive communication + Work with customer service manager to ensure proper ...in a sales role + Experience working in the SaaS industry Benefits + STAY HEALTHY: We offer 100%… more
- SHI (Atlanta, GA)
- …+ Deep understanding of system development in cloud environments, including Software as Service ( SaaS ), Platform as Service (PaaS), or Infrastructure as ... or yours.** **Job Summary** The Solutions Architect - Azure will provide customer -facing services to our customers to help them define and oversee cloud-based… more
- SHI (Atlanta, GA)
- …Microsoft 365 + Entra AD + Conditional Access + Multi Factor Authentication + SaaS Integration + Self- Service Password Reset + Responsible for the migration of: ... of Microsoft messaging and identity solutions and related technologies based on customer requirements including: + Microsoft Exchange + Active Directory +… more
- Nelnet (Atlanta, GA)
- …of individual students, families, and supporters across the globe. Our culture of service enables us to form long-lasting and trusted partnerships, while our focus ... on creativity and innovative solutions empowers our customer communities to thrive. As a Nelnet company, the...years of experience in product leadership roles in a SaaS , technology-driven, or educational environment. Experience may include school… more
- SAP (Alpharetta, GA)
- …**Tech Industry & SAP General Skills** Go-to-Market Strategy Software as a Service ( SaaS ) Process Improvement Artificial Intelligence Technology Innovation SAP ... innovative teams in the company, aimed at delivering exceptional customer experiences in a scalable, speedy, and personalized fashion....The purpose of the organization is to support the Customer Success board area with a broad range of… more
- Zoom (Atlanta, GA)
- …as well as acting as a market evangelist within new Zoom customers and customer prospects. You will be collaborating with a dynamic sales team and work with ... About the Team As a member of the Zoom Customer Experience team, you will be helping brands re-imagine...our global company discover new ways to sell our service and drive new business initiatives + Work closely… more
- Iron Mountain (Atlanta, GA)
- …customers. The Senior Client Delivery Program Manager works directly with customer stakeholders and internal Iron Mountain teams to implement business process ... Responsibilities:** + Responsible for leading implementation programs of highly complex, multi- service line, enterprise level solutions for DS customers globally. +… more
- Concentrix (Atlanta, GA)
- …and success with every customer interaction. Other qualifications for our Customer Service Representative role include: + Proficient knowledge of expanded ... and community support + Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more… more
- ADP (Alpharetta, GA)
- …units to enhance service offerings. + Evaluate geographic locations for service deployment or expansion to optimize customer reach and operational ... Services Portfolio Manager to lead the development of our comprehensive payroll service offering. This role is critical in evaluating our current portfolio,… more
- Coinbase (Atlanta, GA)
- …managing the agent experience across chat, phone, email, and social channels, empowering customer service agents across compliance and retail business units to ... with third-party platforms to ensure seamless operations for our customer service teams *What you'll be doing...backend services. *Nice to haves:* * Ruby, Python * SaaS platform experience * AI/ML * Applications using OpenAI/ChatGPT… more