- MongoDB (Atlanta, GA)
- …with reliability and resilience + Third-Party Integrations: Securely managing customer credentials and integrating with external observability providers, ensuring ... and in transit + Cross-team Collaboration: Partnering with the broader Customer Observability teams to provide unified telemetry and monitoring experiences **What… more
- Siemens (Alpharetta, GA)
- …and break it down into smaller manageable work units; Journey to SaaS service strategies and implementation experience; Experience leading delivery engagements. ... **Job Family:** Customer Services **Req ID:** 474114 Company: Siemens Industry,...clients around Digital Transformation projects (eg predictive maintenance, product as-a- service , asset health, digital twins, smart tracking, equipment usage… more
- RELX INC (Atlanta, GA)
- …streamlining APIs and third-party integrations, our platform supports a wide array of customer -facing solutions. This is a unique opportunity to shape the future of ... and will be seen as a central point for customer understanding. He/she will work closely with the delivery...success launching and scaling API products in a healthcare, SaaS , or regulated environment. + Strong track record of… more
- NCR VOYIX (Atlanta, GA)
- …transforms the stores, restaurants and digital banking experiences with cloud-based, platform-led SaaS and services capabilities. Not only are we the leader in the ... stores, restaurants and financial institutions to exceed their goals - from customer satisfaction to revenue growth, to operational excellence, to reduced costs and… more
- Red Hat (Atlanta, GA)
- …with enterprise cloud solutions such as Platform-as-a- Service (PaaS), Infrastructure-as-a- Service (IaaS), and Software-as-a- Service ( SaaS ) * Expertise ... is looking for an experienced, enterprise-level engineer with a background in Platform-as-a- Service and container technologies to join us remotely as a Partner… more
- ZOLL Medical Corporation (Atlanta, GA)
- …sales agreements (eg, customer sales agreements for medical device, related services, SaaS and software licensing; service level agreements, ASP customer ... well as the management of its varied product and service vendors. Serving as a critical member of a...processing agreements and information security agreements) and vendor and service provider agreements. The predominant and primary focus of… more
- Amazon (Atlanta, GA)
- … feedback and seeks to address daily pain points and deliver improved customer service . Amazon Connect offers a compelling alternative for our customers ... and a leader in the Contact Center as a Service (CCaaS) space. This AI-powered cloud contact center delivers...candidate has enterprise sales experience in related areas (ie customer experience management, contact center), is a self-starter, and… more
- Lumen (Atlanta, GA)
- …high-impact strategic initiatives - such as new go-to-market approaches, sales and customer success programs, new product or service offerings, and operational ... to test and learn (for example, piloting a new customer success approach inspired by SaaS industry best practices). Encourage a culture of experimentation by… more
- Coinbase (Atlanta, GA)
- …responsible for building the customer experience platforms that streamlines the customer service and compliance processes with innovative services, tools and ... improve the efficiency and effectiveness of CX agents. This helps resolve customer issues and compliance KYC processes faster, with greater accuracy, and ultimately… more
- Linnworks (Atlanta, GA)
- …efforts, including cold calling and personalized email sequences targeting ideal customer profiles (ICPs). + Demonstrate in-depth expertise on the Linnworks platform ... prospect pain points. + Develop a thorough understanding of customer needs and effectively position Linnworks as a value-added...years of experience in B2B technical sales or a SaaS quota-carrying role, e-commerce, or logistics experience is a… more