- Justworks (New York, NY)
- …partners, including accountants, brokers, venture capital firms, private equity firms, service providers, resellers, system integrators, and SaaS companies. + ... a diverse, inclusive ecosystem of partners that enhances our service offerings and customer experience. + Develop...to SaaS processes and systems and the SaaS industry, including market dynamics, customer needs,… more
- DoorDash (New York, NY)
- About the Team DoorDash Digital Ordering is DoorDash's first software-as-a- service business unit - offering a suite of services across online ordering, branded ... DoorDash from a consumer marketplace to an industry-leading B2B SaaS company. On a typical day, you'll work cross-functionally...+ Represent the DoorDash brand with humility and a customer -first mindset We're excited about you because you +… more
- LiveRamp (New York, NY)
- … success and/or Customer Support roles within a growing B2B software, SaaS or data technology business OR equivalent experience** + **Desire to work with ... is setting the new standard for building a connected customer view with unmatched clarity and context while protecting...a regular basis and maintain strong relationships in sales, service product, and operations to ensure client needs are… more
- Veralto (NY)
- …clients and potential problems that may arise. + Passion for and deep understanding of customer service and business growth. + BA or BS Degree, in a technically ... solve standard problems. **QUALIFICATIONS** + 3+ years' experience in Customer Success Management, SaaS Sales in Account...3+ years' experience in Customer Success Management, SaaS Sales in Account Management or equivalent + Candidates… more
- Amazon (New York, NY)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... 's enterprise adoption strategy and business goals for respective service domain. - Develop and scale customer ...Preferred Qualifications - Experience in AWS cloud computing or SaaS , ideal if experience is in GenAI/AI. - MBA… more
- Confluent (Albany, NY)
- …interpersonal skills, customer -centric attitude, ability to deal with critical customer situations + Strong service delivery, time, project and priority ... Streaming Platform. This role is offered to active duty service members who are enrolled in the Skillbridge program...Defense. **About the Role:** Confluent is searching for a Customer Success Technical Architect (CSTA) to act as a… more
- Justworks (New York, NY)
- …in account management, relationship management, customer success, or a complex customer service environment + Experience in healthcare, HR, or insurance ... Customer Success Manager New York, New York Apply...guidance to customers around Justworks' continually expanding product and service offerings, identifying, qualifying, and facilitating new sales opportunities… more
- Capgemini (New York, NY)
- …platform with one or more portals ( Service Portal, Employee Center/EC Pro, Customer Service Portal, Retail Service Portal, etc.) for ITSM/HRSD/Retail ... sustainable growth and engagement of ServiceNow user base. Responsibilities: Development of Customer Workflow UX/UI requirements ( Service Portal, Mobile App, CSM… more
- DoorDash (New York, NY)
- …adoption, retention, and long-term customer value. You'll help scale a customer -first culture that delivers outstanding service and measurable impact for ... in Customer Success, Account Management, or a related customer -facing role at a SaaS company, ideally in a fast-paced, high-growth environment. + You've… more
- Datavant (Albany, NY)
- …to realize our bold vision for healthcare. We are looking for an experienced Customer Success pro who thrives in an entrepreneurial environment. Given our SaaS ... business model and our focus on a "land and expand" strategy, Customer Success is absolutely vital to our long-term profitability. We will not be successful unless… more