- Capgemini (New York, NY)
- …platform with one or more portals ( Service Portal, Employee Center/EC Pro, Customer Service Portal, Retail Service Portal, etc.) for ITSM/HRSD/Retail ... **Job Title** : Senior Service Management Consultant - UX/UI Design **Location** :...Angular JS, Web Services, etc.) and working in a SaaS environment * Experience implementing systems using the Agile/Scrum… more
- PagerDuty (Albany, NY)
- …the PagerDuty Operations Cloud. The PagerDuty Operations Cloud combines AIOps, Automation, Customer Service Operations and Incident Management with a powerful ... a **Staff Software Engineer V - PagerDuty Automation** to join our diverse, customer -focused team! As **Staff Software Engineer V** , you will work across two… more
- UKG (Ultimate Kronos Group) (NY)
- …* Expert Technical Sales Support * Highly reference-able customer base with 96% customer retention with our hosted SaaS solution * Solid Sales Operations and ... Service solution for the growing number of companies relying upon SaaS benefits * Award-winning Implementation and Customer Support teams dedicated… more
- Iron Mountain (Albany, NY)
- …and possessing advanced negotiation experience in digital product and service deals.** **Responsibilities:** **As** **Senior Corporate Counsel, IP & Technology** ... from early stage development to product launch, as well as customer , vendor and strategic partner arrangements/commercialization, based on an understanding of… more
- Humana (Albany, NY)
- …of specifications. Develops specifications for new products/services, applications and service offerings. Making architectural decisions that will be followed by ... business needs and develop architecture solutions and blueprints for the customer experience center platform solutions + Lead and govern technical solutions… more
- DataVisor (New York, NY)
- …and product development, to develop and execute account strategies. + Provide exceptional customer service , address client inquiries and concerns in a timely ... that delivers the best overall detection coverage in industry. With an open SaaS platform that supports easy consolidation and enrichment of any data, DataVisor's… more
- CoStar Realty Information, Inc. (NY)
- …build lasting careers. + **Cutting-Edge Advantage:** Sell CoStar Lender, a best-in-class service with premium content, technology and support. You can be proud of ... selling this service to clients and prospects who value a premium...new sales opportunities by demonstrating the value of our SaaS , data, and information services tailored specifically for commercial… more
- Rubrik (Albany, NY)
- …of the Engineering teams at Rubrik. Rubrik Corp IT is constructed of 100% SaaS and 0% on-premises. The IT team caters to accelerated enhancement of business value ... and multiple day-to-day business processes through our varied SaaS applications like Salesforce.com , Oracle Netsuite, Workday, Snowflake,...GovCloud + The primary point of contact for the customer support team on all SFDC needs during PST… more
- Mastercard (New York, NY)
- …tools. Servicing & Support: o Enhance post-integration servicing by incorporating self- service portals, proactive issue resolution, and AI-powered customer ... Pay, Secure Card on File Tokenization and Token Authentication Service . The Vice President, B2B experience will be part...SaaS payment products with a strong understanding of customer needs and technology trends . Deep understanding of… more
- Amazon (New York, NY)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... Description Are you a customer -obsessed builder with a passion for helping FSI...Web Services (AWS) as the Generative AI and ML service provider of choice? Do you love building new… more