- AireSpring (Dallas, TX)
- …awards including "Product of the Year- SD-WAN and UCaaS", "Excellence in Customer Service ", "Unified Communications Excellence", "Best in Show," "Best Telecom ... Security which has earned its stellar reputation by taking service and support to the next level, delivering an...and support to the next level, delivering an award-winning customer experience that far exceeds the industry standards. AireSpring… more
- Insight Global (Dallas, TX)
- …--Manage your training schedule independently to accommodate client needs. --Ensure customer satisfaction and provide post-training support to attendees. --Carry out ... with Project Managers and other departments to ensure an optimal customer experience. --Deploy small pre-configured projects to facilitate client onboarding or… more
- AireSpring (Dallas, TX)
- …awards including "Product of the Year- SD-WAN and UCaaS", "Excellence in Customer Service ", "Unified Communications Excellence", "Best in Show," "Best Telecom ... Deal" and "Top Channel Program". Job Summary: The Customer Success Service Manager is responsible for...SaaS or technology industry preferred. Preferred Traits: + Customer -centric mindset with a passion for delivering exceptional … more
- Amazon (Dallas, TX)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... 's enterprise adoption strategy and business goals for respective service domain. - Develop and scale customer ...Preferred Qualifications - Experience in AWS cloud computing or SaaS , ideal if experience is in GenAI/AI. - MBA… more
- Confluent (Austin, TX)
- …interpersonal skills, customer -centric attitude, ability to deal with critical customer situations + Strong service delivery, time, project and priority ... Streaming Platform. This role is offered to active duty service members who are enrolled in the Skillbridge program...Defense. **About the Role:** Confluent is searching for a Customer Success Technical Architect (CSTA) to act as a… more
- Fujitsu (Longview, TX)
- …looking for a highly effective Functional Solution Architect to join our Glovia SaaS / CRM/ Supply Chain Management Practice. An individual filling this role will ... Learn new production planning software and conduct its demo to the customer to confirm their requirements. + Translate user requirements into functional requirements… more
- Capgemini (Houston, TX)
- …platform with one or more portals ( Service Portal, Employee Center/EC Pro, Customer Service Portal, Retail Service Portal, etc.) for ITSM/HRSD/Retail ... sustainable growth and engagement of ServiceNow user base. Responsibilities: Development of Customer Workflow UX/UI requirements ( Service Portal, Mobile App, CSM… more
- Siemens (Austin, TX)
- **Job Family:** Software **Req ID:** 472131 Report To: Sr. Director of Customer Success & Operations I Department: Customer Success & Operations (CS&O) Team I ... in the electronics component industry. We are seeking a Digital Media & Ecommerce Customer Success Manager who will serve as the key post-sales contact for a… more
- Wolters Kluwer (Dallas, TX)
- …needs + Win support for process and performance improvement plans related to customer success, product development, and service improvements based on major ... degree or equivalent recommended. Experience: + 3+ years of experience in Saas -based customer success, account management, or a related role, with a focus on… more
- Datavant (Austin, TX)
- …to realize our bold vision for healthcare. We are looking for an experienced Customer Success pro who thrives in an entrepreneurial environment. Given our SaaS ... business model and our focus on a "land and expand" strategy, Customer Success is absolutely vital to our long-term profitability. We will not be successful unless… more