- DXC Technology (Plano, TX)
- … customer experience transformation. **Key Responsibilities:** + Lead end-to-end service delivery, managing large scale implementations, Migration to SaaS ... Enterprise Technology Stack to drive new levels of performance, competitiveness, and customer experience. Learn more about how we deliver excellence for our… more
- Siemens (Plano, TX)
- …self-organized, collaborative team dedicated to delivering high-quality, customer -centric solutions.Responsibilities:Design, develop, and maintain scalable and ... frontend developers, product managers, and security experts, to deliver customer -focused solutions.Stay up-to-date with advancements in backend development, security… more
- Amazon (Austin, TX)
- … feedback and seeks to address daily pain points and deliver improved customer service . Amazon Connect offers a compelling alternative for our customers ... and a leader in the Contact Center as a Service (CCaaS) space. This AI-powered cloud contact center delivers...candidate has enterprise sales experience in related areas (ie customer experience management, contact center), is a self-starter, and… more
- Coinbase (Austin, TX)
- …responsible for building the customer experience platforms that streamlines the customer service and compliance processes with innovative services, tools and ... efficiency and effectiveness of CX agents. This helps resolve customer issues and compliance KYC processes faster, with greater...in Go. *Nice to haves:* * Python, Ruby * SaaS platform experience * Applications using OpenAI/ChatGPT Job ID:… more
- Lumen (Austin, TX)
- …high-impact strategic initiatives - such as new go-to-market approaches, sales and customer success programs, new product or service offerings, and operational ... to test and learn (for example, piloting a new customer success approach inspired by SaaS industry best practices). Encourage a culture of experimentation by… more
- Amazon (Dallas, TX)
- …at a software company or equivalent - Experience with AWS and technology as a service (IaaS, SaaS , PaaS) Amazon is an equal opportunity employer and does not ... for executive sponsorships, coordinating executive business reviews and maintain customer satisfaction. Key job responsibilities Identifying and building trusted… more
- AVEVA (Houston, TX)
- …including relationship-building at all levels withinclient organizations. + Experience in selling SaaS orDaaS (Data as a Service ) solutions. + Strong business ... goals are achieved. + **Market Expertise:** Stay informed on industry trends, customer needs, and competitive products to effectively position AVEVA's solutions. +… more
- Wolters Kluwer (Coppell, TX)
- …opportunities, defining MVPs, and driving early-stage validation, while championing customer -centric design and lean innovation practices. **Essential Duties and ... and platform teams to scope, prioritize, and deliver early-stage functionality. ** Customer -Centric Design** + Partner with the Digital Experience Group (Dxg) and… more
- R2 Logistics (Dallas, TX)
- …of our employees. We have become an industry leader through providing unparalleled customer service , based on a 'strive to win' competitive mentality. As ... and file invoices + Receive and allocate payments reconciling customer accounts + Investigate and resolve customer ...for: + Prior experience with MS Dynamics GP and SAAS software preferred + Flexible and able to perform… more
- ServiceNow, Inc. (Addison, TX)
- …to make the world work better for everyone. + Partner with customer 's business and technical teams to understand requirements and craft implementation strategies. ... + Take charge of deliverables during the customer implementation lifecycle, ensuring successful integration and platform functionality to support the success of the… more