- LiveRamp (San Francisco, CA)
- …Customer Success team, while sharing best practices in Customer Success + Effectively identify and lead cross-functional initiatives to improve the ... evolving compliance and privacy requirements.** Are you a seasoned Customer Success leader seeking a high-impact role?...success and/or account management preferred) + 5+ years SaaS business experience + 3+ years in a leadership… more
- Confluent (Sacramento, CA)
- …One Data Streaming Platform. **About the Role:** Confluent is searching for a Federal Customer Success Technical Architect (CSTA) to act as a trusted technical ... Product, Services, Support and Training teams to drive technical success + Identify customer technical objections and...in a technical Field role for a product / SaaS company with enterprise customers + Passion for working… more
- MongoDB (Los Angeles, CA)
- …oversight, this role will also be responsible for the direct leadership of the other Customer Success team members (CSMs) aligned to the account. This role will ... doing** People Leadership + Recruit, mentor, develop and directly lead individuals on the CSM team assigned to the...with 1-2 years of management experience, preferably in a customer success or account management capacity +… more
- DocMatter Inc. (San Francisco, CA)
- …innovative platform to every clinician in the world. As a senior member of our Customer Success Team you will be responsible for leading account strategy and ... and client satisfaction. Requirements Qualifications + 5+ years of experience in Customer Success , Account Management, or Strategic Partnerships with experience… more
- Intuit (Mountain View, CA)
- …We run a multi-billion-dollar Services business (eg, QuickBooks Live, TurboTax Live), enhance Customer Success through AI and human expertise, and provide Sales ... experts. We are seeking a Group Engineering Manager to lead the technological evolution of the Enterprise Mid-Market platform...(SFDC) platform, coupled with strong knowledge of Sales and Customer Success for Enterprise businesses along with… more
- DataRobot (Sacramento, CA)
- …AI Technical Success strategy, ensuring alignment with company growth objectives and customer success metrics. + Lead the evolution of AI Technical ... priorities and GTM execution. **Team Leadership & Development** + Lead , coach, and scale a multi-regional team of AISMs...**:** + Deep expertise in AI, Agents, GenAI engineering, SaaS delivery, and enterprise customer success… more
- Arch Systems (CA)
- …the Role Arch Systems is seeking a Lead Account Manager to join our Customer Success team, partnering with some of our most strategic customers to drive ... and site rollout plan. + Executive engagement & governance: Lead C-suite and senior-level stakeholder relationships. Run data-driven QBRs/EBRs,...Table: Experience: + 5+ years in Account Management or Customer Success within B2B SaaS … more
- Palo Alto Networks (Santa Clara, CA)
- …with the SOC engineering team to ensure timely, high-quality delivery + Lead customer touchpoints, including onboarding sessions, security reviews, and proactive ... service **Preferred Qualifications** + 5+ years of professional experience in Customer Success , Technical Account Management, Security Consulting, Solutions… more
- Palo Alto Networks (Santa Clara, CA)
- …identify and manage critical interdependencies and risks across Sales, Marketing, Channel, Customer Success , Finance, Legal, and IT. + Establish business ... seeking an experienced Senior Manager, Sales Ops & Transformation Lead to drive the strategy and delivery of high-impact...operations, or related business operations roles, preferably within a SaaS or high-growth tech company + Proven success… more
- Lumen (Sacramento, CA)
- …frameworks to the organization to test and learn (for example, piloting a new customer success approach inspired by SaaS industry best practices). Encourage ... world and shape the future. **The Role** The **Senior Lead Analyst** is the team's **catalyst for strategic change...initiatives - such as new go-to-market approaches, sales and customer success programs, new product or service… more
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