- ServiceNow, Inc. (Santa Clara, CA)
- …Partner within the Horizontal solutions GTM team, marketing, sales, partner organization, and customer success to ensure cohesive execution and value delivery. + ... engagement, and the ability to translate strategy into scalable, customer -centric execution. Key Responsibilities + Define and lead...years of experience in GTM strategy, business operations, or customer success , with at least 5 years… more
- Intuit (San Diego, CA)
- …strategy** is strongly preferred. + Deep understanding of ** SaaS platforms** , customer support systems, and customer success best practices. + ... **About the Role** We're looking for a **highly technical, customer -obsessed Senior Manager** to lead a team... and support issues. + Work hands-on with product, customer success , and data teams to root-cause… more
- RELX INC (Sacramento, CA)
- …and retaining world-class B2B SaaS sales talent. Ensures hiring practices drive success with strong business acumen, customer focus, and behaviors that align ... lead the North America (NOAM) sales and academic success functions focused on NOAM medical schools; accountable for...sales and go-to-market strategies to accelerate growth and commercial success in a customer segment identified as… more
- Abbott (San Diego, CA)
- …do** The Sr. Staff Cloud Software Engineer role requires enhancing a SaaS cloud platform aimed at improving global health outcomes. Responsibilities include ... strong passion for software engineering are key qualities for success in this role. + Be the first line...Communicate product issues to development and advocate for the customer + Create knowledge-based content such as troubleshooting articles… more
- Cisco (San Jose, CA)
- …team responsible for translating groundbreaking AI-powered SaaS platform capabilities into customer value and market success . You will be a champion for ... (TME), you will lead a high-impact...function for Cisco Cloud Control and other key AI SaaS platform offerings, working cross-functionally with Product, Engineering, and… more
- Rubrik (Sacramento, CA)
- …of our customer 's data security strategy. Their technical prowess, commitment to customer success , and dedication to rapid response ensure that our ... Experience Manager is a key role within the Customer Success organization, the successful candidate will...Competent, Knowledgeable, and Confident - Able to coordinate and lead required resources to address customer 's requirements.… more
- Intuit (San Diego, CA)
- …experiences for TurboTax and Credit Karma! Intuit is seeking an experienced CX leader to lead a Credit Karma Customer Success team within Intuit's Consumer ... identify customers needs and uses a cross-functional approach to lead experiments that will test customer behavior...a broader perspective + Drives strategic thinking to optimize customer success , product, and marketing efforts (inclusive… more
- UKG (Sacramento, CA)
- …Growth & Leadership + 10+ years of overall customer experience, success , or intelligence leadership within B2B SaaS , demonstrating measurable improvements in ... scalable engagement through the Digital Concierge and enabling cross-functional decision-making across Customer Success , Product, Marketing, and Sales. This is a… more
- Intuit (Mountain View, CA)
- …end to end approach to customer experience is what will accelerate Customer Success becoming an organizational strategic enabler versus a cost center. ... leveraging both AI and human expertise. + Manage and lead customer -facing support teams in identifying and...teams to address localization challenges, supporting initiatives that enhance customer success measures and expand market presence… more
- US Tech Solutions (Mountain View, CA)
- … SaaS , or membership platforms. + In this role, you will lead end-to-end marketing strategies focused on customer acquisition, engagement, retention, and ... strategies, optimize lifecycle marketing, and deliver personalized campaigns that strengthen customer loyalty. As a key driver of product marketing strategy, you… more
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