- Oracle (Albany, NY)
- …Acts as an acknowledged authority for customers and sales on technical cloud solutions and customer success . Viewed by peers as a leader and top contributor and ... **Job Description** **Key Responsibilities:** 1. Develop and lead comprehensive pricing strategies with minimum oversight for large, complex deals-including modeling… more
- Samsung SDS America (New York, NY)
- …In this role you will play a key part in shaping the success of Caidentia by identifying and engaging prospective clients, understanding their business needs, ... align our solutions with client requirements, setting the stage for enduring success . Ideal candidate for this role is procurement and supplier relationship… more
- Oracle (Albany, NY)
- **Job Description** Oracle Customer Success Services (CSS) is an organization of 10,000+ employees that supports over 6,000 companies around the world. We are ... investment in Oracle technology. As a member of the Customer Success Services organization, our focus is...travel up to 50% of the time. **Responsibilities** As Lead Techno-Functional Analyst for Oracle SCM Cloud, you will… more
- PagerDuty (Albany, NY)
- …Team Management: + Lead , mentor, and develop a high-performing customer success organization, providing guidance, coaching, and performance management. + ... award-winning workplace. As our **Regional Vice President, North America Customer Success ,** you will be reporting to...a team of senior consultants, and leading services or success organizations in a SaaS company. +… more
- Wolters Kluwer (New York, NY)
- …for a Director of Customer Success to lead a global customer success team supporting our SaaS solutions in the health research and healthcare ... customer success processes for enhanced customer experience that lead to customer...a leadership role managing global teams. + Experience in SaaS or technology environments preferred. + Health research and/or… more
- NTT America, Inc. (Albany, NY)
- …Whether 2 Years or 20, Discover Rewarding Journeys with Us!** The **Senior Customer Success Manager** is a skilled individual contributor responsible for ... a vital role in supporting senior team members, executing customer success strategies, and ensuring that ...with other CSMs, fostering a collaborative culture focused on customer -centric solutions and continuous improvement. . Lead … more
- Justworks (New York, NY)
- Program Manager, Customer Success New York, New York Apply Who We Are At Justworks, you'll enjoy a welcoming and casual environment, great benefits, wellness ... growth. As we scale, we're investing in a dedicated Customer Success & Retention Program Management function...CSMs, Specialists, and Support engage and retain customers. + Lead retention and success programs including: first-year… more
- ServiceNow, Inc. (New York, NY)
- …strategic partners. What You Get to Do in This Role: + Drive Post-Sales Success : Own and lead the customer 's post-sales transformation, aligning ServiceNow's ... pursue our purpose to make the world work better for everyone. The Principal Customer Success Executive is accountable for the strategic leadership and execution… more
- GE Vernova (NY)
- …**Organizational Evolution:** + Lead the evolution of the Regional Customer Success organization and team capabilities. + Strengthen the partnership ... to the Chief Customer Officer, the Americas Customer Success Leader will play a pivotal...Degree + Broad technical experience with cloud, OaaS, and SaaS . + Experience with global software system implementations. +… more
- Wolters Kluwer (New York, NY)
- …+ 4+ years direct healthcare experience preferred + 5+ years of experience in SaaS -based customer success , account management, or a related role, with ... a month in the office (see locations listed on the posting) **OVERVIEW** The Customer Success Engagement Manager plays a high-impact role in managing strategy… more