- Intuit (New York, NY)
- **Overview** As a Senior Manager of Customer Strategy & Operations, you will play a critical role in driving customer success transformation across Intuit's ... record in Customer Success, GTM transformation, or GTM Operations, ideally in SaaS or technology environments. **Skills** + Exceptional influencing skills, with the… more
- NYS Housing Trust Fund Corporation (Albany, NY)
- …query for single/batch correspondence letter and reports. + Assist the Data System Manager in their duties and provide technical support to ensure the efficient ... in the planning, organization, and implementation of activities related to Software ( SaaS ) utilized by the organization. + Coordinate with the New York State… more
- iCIMS (Albany, NY)
- **Job Overview** We are seeking a visionary Senior Manager to lead our global DevOps organization and drive transformation across our software delivery lifecycle. ... while maintaining the highest standards of quality and reliability for our SaaS platform serving thousands of customers worldwide. The successful candidate will lead… more
- Cleo (Albany, NY)
- **Customer Success Manager ** Remote **What You Will Be Doing** + Uphold Cleo's Customer Success strategy and processes, ensuring that 100% of interactions are ... service actions and discussions. + Escalate issues appropriately to Services, Support, Product , etc. + Develop compelling recommendations with strong close rates for… more
- Amazon (New York, NY)
- …with a strategic Life and Retirement Insurance customer. The Global Account Manager is responsible for partnering with the customer to build strategic relationships, ... them to solving customers' business problems. - Helps define product requirements by understanding and evangelizing the needs of...Experience with AWS and technology as a service (IaaS, SaaS , PaaS) Amazon is an equal opportunity employer and… more
- Persado (New York, NY)
- …2022 & 2024. What We Are Looking For As a Senior Customer Success Manager , you will partner with customers to drive value through adoption of Persado's platform, ... Build and advance skills including: + Identify opportunities for process or product improvements to improve customer experience and outcomes + Platform analytics… more
- DXC Technology (Albany, NY)
- …manage the overall customer onboarding process. + Collaborate closely with Product Management to understand business needs, technical requirements, onboarding needs ... requirements for customers. + Facilitate effective alignment across engineering, product , architecture, and leadership stakeholders especially ahead of major… more
- Intuit (New York, NY)
- …+ Experience setting up, executing and measuring partnership marketing campaigns for SaaS products + Experience working in environments where both fully digital and ... closely with cross functional teams within marketing (go-to-market managers, product marketing, marketing ops, creative and development) to execute campaigns,… more
- MongoDB (New York, NY)
- …with a multi million TCV with complex technology landscape, for a fast paced SaaS product / portfolio. Accountable for governance and business reviews with C/EVP ... accounts by discovering new business case and opportunities to embed more product and value added services + High organizational skills in workflows, operating… more
- LiveRamp (New York, NY)
- …This includes contract negotiation and its corresponding paperwork + Maintain strong product knowledge for yourself and your team, co-train with Enablement, and hold ... value for their business. Your team works closely with Product , Support, Services, Marketing, Finance, Data Ethics, Legal, and...(customer success and/or account management preferred) + 5+ years SaaS business experience + 3+ years in a leadership… more
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