- SAP (New York, NY)
- …talent who are early in their career. **Who You'll Become** The Customer Success Manager ( CSM ) works directly with customers to guide them through their business ... journey with our solutions. The CSM works to increase customer satisfaction, retention, renewals, references, and upsells for Cloud products within their assigned… more
- DXC Technology (Albany, NY)
- …and are responsible for coordinating all CES activities and personnel within their account (s). CSMs are core to the development and delivery of CES strategic ... and financial goals. **Responsibilities:** + Responsible with Market partners for account planning leveraging Industry SMEs + Responsible for the generation and… more
- Iron Mountain (Albany, NY)
- …welcome your unique contributions? If so, let's start the conversation. The Global Hyperscale Account Manager is an integral part of the organization. They play ... proactively ensures customer satisfaction on all assigned accounts. The Global Hyperscale Account Manager oversees projects and business relationships for key… more
- Omnicell (New York, NY)
- **Customer Success Manager ** The Customer Success Manager ( CSM ) position is responsible for expanding and developing long-term partnerships with their ... existing platforms, which will include add on solutions/upgrades or new solutions. The CSM will also be the critical contact for resolving issues with our current… more
- Norstella (Albany, NY)
- …identify any risky renewal and put mitigation plans in place. + Partner with Sales on account strategies and maintain regular contact to discuss account ... Senior Client Success Manager Company: Citeline Location: Remote, United States Date...milestones, and accomplishments. + Be described as an excellent CSM by your peers, Sales & Product… more
- LoopMe (New York, NY)
- …business needs and challenges to secure new business + Seamless Collaboration with Account Mgmt: Partner closely with the Marketplace AM/ CSM team to ensure ... and support curator growth initiatives - maximizing client satisfaction and expanding account potential. + Collaboration: Partner closely with manager and… more
- MongoDB (NY)
- …expert, lead company priorities and strategic projects across multiple cross functional teams ( Sales , Marketing, CSM etc.) + Work cross-functionally with CRM and ... CRM Tech team is at the heart of our Sales and Go-to-Market transformations. As key drivers of business...across our entire business. **Responsibilities:** As the Senior Product Manager of CRM TechOps at MongoDB, you will play… more
- Pixalate, Inc. (New York, NY)
- …, London and Singapore. ABOUT THE ROLE Pixalate is hiring a Customer Success Manager ( CSM ) to join our growing team. Successful candidates will use programmatic ... Customer Success Manager Employment Type: Full-Time Minimum Experience: Mid Level...2-3 years of experience in client-facing Customer Success, Technical Account Management, and/or Technical Sales roles at… more
- DoorDash (New York, NY)
- …workload distribution and appropriate resourcing across the North American CSM team. + Cross-Functional Collaboration. Partner with Product Marketing, Onboarding, ... you because + You have experience in Customer Success, Account Management, or a related customer-facing role at a...for this role includes opportunities for equity grants and sales commission. Talk to your recruiter for more information.… more
- PagerDuty (Albany, NY)
- …operational rigor and consistency, as appropriate, to define and refine success manager engagement strategies, account management, and programs at scale. ... strong customer relationships. + Forecast renewals by working cross functionally with sales , renewals and operations. Data Analysis and Reporting: + Monitor key… more