• Inbound Helpdesk Representative

    Mass Markets (Killeen, TX)
    …ACTUALLY DO? This position supports customer service, technical support, and customer sales interactions. This role requires you to interact with hundreds of ... customer questions + Escalate complex issues to the appropriate team or manager + Ensure first-call resolution through effective problem-solving + Stay current on… more
    Mass Markets (07/04/25)
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  • Data Protection Analyst (Backups)

    Lincoln Financial (Austin, TX)
    …This includes installation, configuration, and sustainment of Dell Power Protect Data Manager (PPDM), Dell Networker backup and Dell Cyber Vault recovery software ... work activity in the organizations problem tracking system. This includes Tier II incident and problem management executing within our ServiceNow incident, problem… more
    Lincoln Financial (06/07/25)
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