- Lumen (Albany, NY)
- …on staff mentoring and building a successful team which will in turn deliver premiere customer service required to look after our clients. Provide input on team ... for all products and services, with full understanding how the Operations Service Management organization directly impacts the customer . The leader of… more
- Google (New York, NY)
- …degree, or equivalent practical experience. + 13 years of experience in a sales management consulting, sales operations, sales leadership or related ... action. **Preferred qualifications:** + Experience working with multiple vendors, running sales or account management process, support processes for B2B and managing… more
- Parity (New York, NY)
- …We are looking for a high performing, experienced, process oriented and mission-aligned executive ready to manage Parity's service delivery teams and advance ... this individual will collaborate closely with the product and sales /account management teams. And as a member of the...+ Manage and continuously improve all aspects of the Customer Experience and service delivery operations including… more
- Proofpoint (Albany, NY)
- …and strategic recommendations to **VP+ and executive audiences** across Sales , Marketing, and Revenue leadership + Champion self- service analytics by ... In this cross-functional, strategic role, you will partner with leaders across Sales , Marketing, Customer Success, Finance, and Product to solve complex… more
- ThermoFisher Scientific (Grand Island, NY)
- …based on understanding of customer needs. + Develops and delivers executive level sales presentations and conducts business reviews with clearly defined ... strategy. Responsible for developing strong account relationships at an executive level for the purpose of growing sales...customer . + Works with Supply Chain, Operations and Customer Service in developing the most effective… more
- Human Technologies Corporation (Utica, NY)
- …met efficiently and cost- effectively. 4. Oversees the establishment of KPIs and customer -specific metrics, and performs executive level review of performance to ... to perform their roles and responsibilities. Actively participates at the executive level in the creation, implementation, and maintenance of company policies… more
- Palo Alto Networks (New York, NY)
- …for our customers. You will be responsible for setting and achieving service line KPIs, including delivery excellence, customer satisfaction, and identifying ... influence both internal and external stakeholders. You will collaborate cross-functionally with sales , product, marketing, and service innovation teams to scale… more
- SKC Communication Products LLC (NY)
- …resourcefulness to fulfill SKC standards. + Provide sales leads provided to Account Executive or Service Manager based on findings from service visits. + ... Tier III Service Technician Responsibilities + Provide customer service and audio-visual equipment troubleshooting and problem resolution via phone, video,… more
- Compass Group, North America (New York, NY)
- …scheduling + Hire, train, and supervise hourly team members + Ensure exceptional customer service and compliance with health, safety, and sanitation standards + ... Group and has more than 1,200 registered dietitians, 300 executive chefs, and 17,000 professional food service ...Plan and supervise special functions and promotions to increase customer engagement and sales + Maintain cash… more
- MTA (New York, NY)
- …Metro-North Railroad strives to provide a safe and reliable commute, excellent customer service , and rewarding opportunities to its employees. Position ... and MNR Executive committee. Serves as resident expert on industry service design analysis and simulation best practices. Responsibilities: Oversight of all MNR… more