- SHI (Albany, NY)
- …top level customer relationships with key SHI customers to ensure a positive customer experience. + Working with SHI sales to ensure they are reviewing Cisco ... in our offices or yours.** **Job Summary** The Cisco Customer Success Manager is responsible for retention and growth...role + 1+ year experience in a Cisco dedicated sales support / subject matter expert position… more
- New York Power Authority (White Plains, NY)
- …USAlbany, US **Summary** Applies knowledge of market needs, business development, and customer service to provide compelling products, value propositions and ... sales opportunities. Resolves problems and ensures customers receive high quality customer service and develops client retention and growth plans and… more
- IBM (New York, NY)
- …Success Engineers (CSE) are responsible for customer technical health and the post- sales customer journey. They are our customers' primary technical point of ... sales team to both identify, handle and mitigate customer risk across the customer 's lifecycle with...in a highly-dynamic environment that focuses on providing outstanding Customer service * Experience planning projects and… more
- Nelnet (New York, NY)
- …collaboratively with RVP Team, Account Managers, and other departments to develop a strategic customer service plan and to resolve any customer issues. ... families, and supporters across the globe. Our culture of service enables us to form long-lasting and trusted partnerships,...our focus on creativity and innovative solutions empowers our customer communities to thrive. As a Nelnet company, the… more
- Amazon (New York, NY)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... with customer 's enterprise adoption strategy and business goals for respective service domain. - Develop and scale customer success programs through… more
- Amazon (New York, NY)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... ML, proactively react, predict, and prevent problems. As a Principal Observability Customer Success Specialist within the AWS Specialists & Partners (ASP) … more
- Love's Travel Stops & Country Stores (Ripley, NY)
- … customer complaints and resolve concerns. **EXPERIENCE:** + Experience: 6 months in customer service or sales preferred. + Requirements: Valid driver's ... Quarterly Bonus Program * Hiring Immediately_ **Welcome to Love's!** Service Advisors drive sales success in our...with a customer satisfaction focus. + Exceptional customer service , positive rapport building, expert… more
- Justworks (New York, NY)
- …in account management, relationship management, customer success, or a complex customer service environment + Experience in healthcare, HR, or insurance ... + Promotes new key products, benefits, and program initiatives to the customer + Provide expert -level guidance to customers around Justworks' continually… more
- Philips (Latham, NY)
- …seamless experience through expert coordination, technical know-how, and exceptional customer service . **Your role:** + You'll manage end-to-end project ... least 2+ years of experience in project management, construction, installation, or customer service -preferably in field-based environments. + Your skills include… more
- GE HealthCare (Long Island City, NY)
- …a difference, and every difference builds a healthier world. Role Summary/Purpose: The Field Service Specialist is a technical expert on at least one modality ... Acts as the primary GEHC Services face to the customer . Responsible for resolving advanced service repair...including metrics and ordering parts + Partner with the customer and/or the sales team to recommend… more