• Manager, Customer Success Management

    S&P Global (New York, NY)
    …dashboards. + Create a cadence of performance reviews and data-driven check-ins. + Report team metrics and performance insights to senior stakeholders, including ... Customer Success Managers (CSMs). You'll be responsible for driving performance metrics , supporting strategic account outcomes, and ensuring customer success across… more
    S&P Global (08/08/25)
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  • Sr Dir Customer Care & Service Recovery

    The Hertz Corporation (Albany, NY)
    …across North America. This includes: + Driving performance across key metrics (SLAs, CSAT, cost-per-contact, etc.) + Managing vendor relationships, workforce ... planning, and technology strategy + Overseeing revenue-generating service channels ( sales , insurance replacement, rental extension, value-added-services) + Coordinating with… more
    The Hertz Corporation (07/24/25)
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  • Reporting Analyst III

    City National Bank (New York, NY)
    …include developing and tracking of key statistical information and performance metrics , organizing and presenting data to management and managing multiple projects ... end. WHAT WILL YOU DO? * Data Analytics and modeling; establish baseline metrics and analytics, collaborate with Business Operations and the leadership team to track… more
    City National Bank (08/07/25)
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  • Expert Consultant - Solution Customer Success…

    Acxiom (Albany, NY)
    …planning sessions to ensure optimal platform utilization + Monitor client adoption metrics and engagement levels to predict and prevent churn risks **Adobe Workfront ... turn them into comprehensive Value Realization programs -- including success metrics , measurement frameworks, and timeline milestones + Evaluate information gathered… more
    Acxiom (07/29/25)
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  • Director of Global Quality

    Ralliant (Fairport, NY)
    …develop operational definitions to make it easy for all Qualitrol sites to report accurate and consistent metrics . + Drives systemic improvements across Quality ... products and services for all Qualitrol products- globally + Develop quality Metrics /Dashboards, champion changes in quality metrics , help introduce future … more
    Ralliant (07/02/25)
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  • VP, Partnership

    Justworks (New York, NY)
    …inspirational leader who can help others learn. As the VP of Partnerships, you will report to the Chief Revenue Officer and play a pivotal role in shaping and ... product integration plans. + Monitor partnership performance using key success metrics , optimizing for long-term impact and innovation. Ecosystem Building +… more
    Justworks (08/01/25)
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  • Director, Measurement

    New York Times (New York, NY)
    …do as a company. It's why we have a world-renowned newsroom that sends journalists to report on the ground from nearly 160 countries. It's why we focus deeply on how ... data and insights + Ensure our suite of proprietary metrics are used to enhance our ability to help...and help people understand the world. + You will report to Senior Director, Measurement, Audience, & Insights. Basic… more
    New York Times (07/17/25)
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  • Front End Manager

    BJs Wholesale Club (Westbury, NY)
    …Utility Clerks. Executes company programs and initiatives to drive membership metrics /growth, improve VOM scores, ensure maintenance standards are met and validate ... Your Business: + Acquire a deep knowledge of key metrics and reporting for total club and department performance...operational decisions within the Front End to maximize MFI, sales , profits, performance, and member experience for each area… more
    BJs Wholesale Club (07/29/25)
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  • Director of Channel Partnerships and Enablement,…

    Mastercard (Harrison, NY)
    …and revenue-driving programs. The ideal candidate brings deep expertise in joint sales strategy, referral programs, co-marketing, and enabling partner sales ... Planning: Build joint value propositions and market-facing messaging in partnership with Sales and Marketing. Define scalable GTM plays for each partner type. *… more
    Mastercard (06/19/25)
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  • Associate - Global Coordination Group

    Mizuho Corporate Bank (New York, NY)
    …Managing Director Global Coordination Group with reporting of audit status, issues, and metrics to relevant stakeholders. This role is hybrid based in our New York ... various task to support whole IADA as a team.Prepare various reports including monthly report to Head Office, timesheet report , audit activity status report more
    Mizuho Corporate Bank (08/02/25)
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