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- …and applications, such as Amazon Connect, Avaya, Cisco, Genesys, NICE InContact, Salesforce , etc. - 1+ years designing and implementing NLP/NLU (IVR or chat) ... coding experience with REST APIs and web services, including successful integration of contact center platforms (eg, Genesys, Amazon Connect, Five9) Preferred… more
- ServiceNow, Inc. (Austin, TX)
- It all started in sunny San Diego, California in 2004 when a visionary engineer , Fred Luddy, saw the potential to transform how we work. Fast forward to today - ... advisory practices and methodology + Guide a customer down a prescriptive integration and performance design review sessions + Leverage existing Impact methodology… more
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