- Robert Half Finance & Accounting (Upper Chichester, PA)
- …for complex customer inquiries or complaints. * Regularly review customer interactions for quality assurance and identify areas for improvement. * Keep the team ... overseeing customer service operations, ensuring customer satisfaction, and maintaining a high- quality support team. The successful candidate will be expected to… more
- Teradata (Harrisburg, PA)
- …product owners, project managers, and other stakeholders to ensure seamless, high- quality delivery through active and rapid feedback. + Collaborate with different ... QA teams and stakeholders to validate functionalities align with...knowledge of platforms and apps such as Teradata VantageCloud, Salesforce , Certinia, Oracle Fusion, and Microsoft 365. + Proficiency… more
- ISC2 (Harrisburg, PA)
- …+ Serve as a key digital partner to the Director of Applications & QA and Director of Enterprise Data & Analytics **Cross-Functional Oversight** + Drive coordination ... and strategic alignment across applications, QA , integrations, data, and analytics teams to support digital roadmap execution + Guide the planning and rollout of new… more
- Abbott (Pittsburgh, PA)
- …& acquisition and field trunk stock + Provide documentation as required for quality assurance initiatives + Co-develop commercial business plan for assigned ... Our business purpose is to restore health and improve quality of life through the design and provision of...reviews with Territory Manager (TM) + Data entry into Salesforce , Mentor software for customer case support management +… more
- Coinbase (Harrisburg, PA)
- …and other operational support partners (ie Workforce Management, Vendor Management, Analytics, Quality Assurance , etc.) you will create and scale operational ... a driving force behind our Anti-Money Laundering (AML) operations, managing centralized Quality Control (QC) programs that span multiple teams, with hundreds of… more
- US Foods (Allentown, PA)
- …external stakeholders. + Tech-savviness - proficiency in Microsoft Office and CRM tools like Salesforce is a plus. + Have the ability to occasionally lift or carry ... up to 75 lbs. **Why join US Foods?** + Competitive salary. + Market leading performance-based incentive program. + Supportive and dynamic team-based selling environment. + Comprehensive benefits, including health, dental and vision insurance on day one of… more
- Duolingo (Pittsburgh, PA)
- …interaction feels clear, helpful, and human. + Work with Product, Engineering, and QA teams to advocate for learners by sharing insights, advancing issues, and ... a tech or subscription-based company. + Strong knowledge of CRM platforms (Zendesk, Salesforce , or similar). + Familiarity with AI tools and automation in support… more
- Comcast (Philadelphia, PA)
- …campaign development lifecycle** -from scoping and planning through build, QA , deployment, and ongoing optimization-ensuring solutions are scalable, reusable, and ... to advanced decisioning platforms or CDPs outside of Adobe (eg, Pega, Salesforce Marketing Cloud, Braze, etc.) \#EBICareers **Employees at all levels are expected… more
- Zoom (Harrisburg, PA)
- …further optimize the customer experience. + Collaborating with optimization specialists to QA A/B tests before launch, ensuring all critical and supporting event ... years of experience using analytics platforms such as Google Analytics, Tableau, Salesforce , Adobe Analytics, Amplitude, etc. + Have the knowledge of testing… more
- Navient (Harrisburg, PA)
- …automation tools - Braze preferred (others valuable: Iterable, Customer.io, Salesforce Marketing Cloud, Adobe Campaign, Eloqua, Responsys) **Even Better:** + ... Jira, Workfront, or Basecamp + Very strong attention to detail and strict adherence to QA processes **Where:** + This role will be based in the United States A… more
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