- Insight Global (Irving, TX)
- …in contact centers. * Experience supporting automation and AI analytics (RPA, NLP, Auto- QA , conversational AI). * Strong proficiency in Power BI, Tableau, and SQL ... and reporting automation. * Working knowledge of Five9, Verint Cloud, and Salesforce Service Cloud data environments. * Proven ability to measure ROI, value… more
- Sunnova Energy International Inc. (Houston, TX)
- …for process integration and refinement within IT and across business units + Assists QA Analysts in the development of testing strategy and schedule; may help test ... execution as required to aid in delivery of a quality product, designed for user acceptance and adoption. + Facilitates process analysis and improvement initiatives… more