- Capgemini (Chicago, IL)
- …lead strategic initiatives that reshape how organizations design and deliver customer service and contact center experiences. You will manage the full lifecycle of ... strategic thinking, relationship management, team leadership, and subject matter depth in customer service and service operations. In this role you will play a… more
- Deloitte (Chicago, IL)
- …immigration sponsorship may be available Preferred Skills + Familiarity with other cloud platforms (AWS, Google) and CRM applications ( Salesforce , Oracle, SAP, ... Technical Architect & Delivery Lead (Specialist Leader) Our Deloitte Sales & Service team empowers organizations to build deeper relationships with customers through… more
- Humana (Springfield, IL)
- …experience configuring journeys/campaigns in Adobe Journey Optimizer, Adobe Experience Platform, SalesForce Marketing Cloud or similar platforms. + Strong ... **Become a part of our caring community and help us put health first** Become...Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet… more
- Health Care Service Corporation (Chicago, IL)
- …for improvement, and assisting in so. **Preferred Requirements** + Extensive Salesforce /CRM experience preferred + Marketing cloud experience to include ... about our Employee Referral process!** **Pay Transparency Statement:** At Health Care Service Corporation, you will be part of an organization committed to offering… more
- Cordis (IL)
- …**Reference management tools** (eg, EndNote, Mendeley); **CRM platforms** (eg, Veeva, Salesforce Health Cloud ); **MS Office Suite** (PowerPoint, Excel for ... and backgrounds enhances the careers of our teammates, the service to our customers, and ultimately, the lives of...70% travel schedule (domestic and international) **JOIN OUR TALENT COMMUNITY ** Joining our Talent Community is a… more
- Coinbase (Springfield, IL)
- …* Knowledge of Cryptocurrency and Coinbase Products * Understanding of Google apps, JIRA, Salesforce Service Cloud , or Amazon Connect. *Note: We are ... serve as a primary subject matter expert for Coinbase's products, providing world-class service and support to our most valued customers. You'll join a high… more
- Under Armour, Inc. (Springfield, IL)
- …Chain systems, Order Management Systems, Consumer Engagement and Commerce platforms including Salesforce Commerce, Marketing and Service Cloud . Execute ... Manage consulting resources and ensure smooth transition of solutions to service providers with full documentation and training. Develop and enhance interface… more
- UKG (Springfield, IL)
- …analytics or Voice of Customer (VoC) platforms such as Medallia, Qualtrics, or Salesforce Experience Cloud . + Advanced proficiency in data visualization tools ... resonant experiences across the entire customer lifecycle. CXI unifies community , lifecycle management, intelligence, and feedback into a centralized framework… more
- AbbVie (Mettawa, IL)
- …detail, execution, agility, and follow-through + Experience managing omnichannel campaigns on Salesforce Marketing Cloud , Adobe Experience Manager - or similar ... initiatives, and creative development. The Associate Director serves as the patient, service program, and product subject matter expert in Dermatology. The Associate… more
- Caterpillar, Inc. (Peoria, IL)
- …Experience Manager (AEM) is a plus. + Strong understanding of marketing automation tools, Salesforce Marketing Cloud is a plus. + Expertise in digital content ... manage the business relationship with external providers (eg vendors, service providers, contractors, consultants and suppliers). **Digital Marketing:** Knowledge of… more
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