- Cengage Group (Houston, TX)
- …with processes throughout onboarding, assisting with the design and process development for each client, proactively contacting clients at strategic intervals ... through the contract lifecycle, assisting with technical support needs, providing regular reporting, and holding quarterly...and performance data to find opportunities for improvement. + Lead and direct operations team to achieve business targets;… more
- Intuit (Plano, TX)
- …reporting, drive KPI development and reporting requirements + Work with our technical teams to drive automation through our BI dashboards + Act as the trusted ... Experience with CRM & Sales Performance Mgt systems (eg Salesforce , Gong etc.) + Experience in designing, building &...execution and strong attention to detail **How you will lead ** + Enhance sales performance through data analysis and… more