• Client Relations Manager

    Cengage Group (Virginia Beach, VA)
    …with processes throughout onboarding, assisting with the design and process development for each client, proactively contacting clients at strategic intervals ... through the contract lifecycle, assisting with technical support needs, providing regular reporting, and holding quarterly...and performance data to find opportunities for improvement. + Lead and direct operations team to achieve business targets;… more
    Cengage Group (09/04/25)
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