- Aspen Dental (Sacramento, CA)
- …dental health, affordability, transparency, and access. Work from home as a Spanish Bilingual Scheduling Center Agent where you will partner with our ... set appointments.Focus on appointment acceptance and customer care to reach individual and call center goals. + Additional duties as assigned by the Call Center … more
- The Hartford (CA)
- …for candidates residing in select states. Due to state-specific scheduling constraints, candidates residing in Alabama, Georgia, Illinois, Mississippi, North ... integrity and a strong ethical foundation. We put the customer at the center of everything we do and foster a collaborative, communicative, and continuously… more
- Vail Resorts (CA)
- …who has a sense of urgency and recognizes the importance of adhering to call center and customer service standards. + Ability to work well with the call center ... This means actively contributing at team meetings, maintaining flexibility in their scheduling , and a willingness to adapt to changes in workflow and environment… more
- Sage Hospitality Group (Napa, CA)
- **Why us?** Sage Hospitality Group is set to hire a full time Front Desk Agent to join us at the Napa Valley Marriott Hotel & Spa. Get a different Northern ... Napa restaurants and shopping. Gather in our Napa conference center , featuring over 22,000 sq ft of elegant indoor...PBX equipment by accepting incoming calls, assisting outgoing calls, scheduling and setting wake-up calls and paging guests to… more
- Sage Hospitality Group (Santa Monica, CA)
- …cocktail by the outdoor heated pool, or get energized in our well appointed fitness center . As part of Sage Hospitality Group, we passionately strive to be the best ... + Operates the PBX equipment by accepting incoming calls, assisting outgoing calls, scheduling and setting wake-up calls and paging guests to provide guests with… more
- Newegg Inc. (Diamond Bar, CA)
- …& Reporting + Extract, analyze, and interpret large data sets from contact center platforms (eg, Genesys Cloud, Amazon Connect, CRM, WFM) to track key metrics ... such as ASA, AHT, SLA compliance, and agent utilization. + Analyze reason-for-contact trends and customer survey...established KPIs, SLAs, and business goals across global contact center operations. Systems Administration & Support + Serve as… more
- University of Southern California (Los Angeles, CA)
- …activities such as nursing performance improvement, job performance evaluations, staffing, scheduling and working with the directors in the orientation and training ... role in leadership skills with staff + Positive patient advocate and change agent + Ensures that PI project reports are completed quarterly for Quality Assurance… more
- Fresenius Medical Center (Oakland, CA)
- …programs. + Collaborates with Clinical Managers and Education Coordinators in the scheduling and implementation of training programs and processes as directed. + ... + Assists with facility QAI infection control audits. + Acts as a change agent for infection control practices within clinic. Under the direction of the CM or… more
- ASM Research, An Accenture Federal Services Company (Sacramento, CA)
- …+ Identifies agent communication needs and makes recommendations to Call Center management. **Minimum Qualifications** + US citizen and fluent English speaker + ... at locations worldwide. Services are provided through a 24/7 contact center accessible via internet website, toll free telephone, secure real-time text/video… more
- Anywhere Real Estate (San Jose, CA)
- …in a fast-paced, high volume paperless environment. + People first approach- keeping the agent and consumer at the center of the transaction by anticipating ... to close, to create a seamless experience for the agent , consumer and all deal parties. You are part...needed for clear to close. + Coordinate and/or confirm scheduling of home inspections, appraisals and closings with all… more